Data Scientist at Contact Center Services in TX-Plano-75024
- Company: Contact Center Services
- Location: TX-Plano-75024
- Posted: Sep 17, 2026
- Type: Full-time
- Salary: $62.00 - $67.00 per hour
- Experience: 4+ years
Overview
We're looking for a Data Scientist who can turn complex data into clear, actionable insights and help us move models from idea to production. Partner with business stakeholders to identify high-impact questions and translate them into data-driven answers
Job description
- We're looking for a Data Scientist who can turn complex data into clear, actionable insights and help us move models from idea to production.
Responsibilities
- Partner with business stakeholders to identify high-impact questions and translate them into data-driven answers
- Clean, prepare, and analyze data from multiple sources
- Build and deploy predictive/prescriptive models that solve real business problems
- Communicate findings through clear visualizations and reporting
- Ship models to production within our cloud infrastructure
- Contribute to planning and prioritization of data initiatives
- Keep current with new tools and techniques in the field
Requirements
- Master's degree (or higher) in a quantitative field, or equivalent professional experience
- Strong Python skills, with hands-on experience in libraries like scikit-learn, statsmodels, or PyTorch
- Solid grounding in statistical and ML methods (regression, time series, predictive modeling, tree-based methods, neural networks, etc.)
- Experience with SQL for data extraction and manipulation
- Familiarity with version control (Git) and CI/CD for model deployment
- Comfort working in cloud ML environments (AWS SageMaker, Azure ML, or similar)
- A track record of applying data science to real business problems, not just academic settings
- Strong communication skills — able to translate technical findings for non-technical audiences
- Experience modernizing legacy data infrastructure is plus
- History of driving cross-team initiatives without direct authority is preferred
Skills
Required
- Python
- scikit-learn
- statsmodels
- PyTorch
- SQL
- Git
- CI/CD
- AWS SageMaker
- Azure ML
- Statistical methods
- Machine learning methods
- Regression
Preferred
- Legacy data infrastructure modernization
- Cross-team initiative leadership
Benefits
- Dental insurance
- Health insurance
- Vision insurance
- Compensation: $62.00 - $67.00 per hour
About Contact Center Services
The company is passionate about CX. The collective experiences in leadership roles across firms enable CCS to bring passion, perspective, data-driven decision making to guide, advise, and support organizations throughout their CX journey. We are a “people” company. We are a flat organization. We believe the best idea win. We believe in radical truth. We attract strong-minded people with fierce intellect. CCS is recognized as a leader in the Contact Center space. Our longstanding history and industry-leading position speak to our success in providing CX solutions centered around the leaders in contact center solutions and strategic technology partners that empower organizations to actualize ROI and sustain a truly competitive advantage in a fast-changing CX environment.