AWS Solution Architect at Contact Center Services in TX-Plano-75024
- Company: Contact Center Services
- Location: TX-Plano-75024
- Posted: Sep 17, 2026
- Type: Full-time
- Salary: $70.00 - $90.00 per hour
- Experience: 10+ years
Overview
As a Solutions Architect you will design, develop and propose technical strategies to deliver solutions to meet organization’s needs. Contribute to an overall Enterprise Architecture strategic plan Analyze complex business and technical problems related to the implementation of new technology
Responsibilities
- As a Solutions Architect you will design, develop and propose technical strategies to deliver solutions to meet organization’s needs.
- Contribute to an overall Enterprise Architecture strategic plan
- Analyze complex business and technical problems related to the implementation of new technology
- Author and/or Review architecture/design
- Review code and technical approaches for problem solving
- Provide guidance and mentor technical teams
- Define and communicate complex technical and operational solutions and translate complex topics into simple business language
Requirements
- 10 yrs experience in Information Technology
- 5 yrs Experience with Microservices Architecture, primarily Kubernetes/ EKS
- Proficient in one of the application languages such as Java, Golang, Python
- AWS Cloud experience mandatory
- Experience in security and privacy
- Some experience of DevOPs is a plus
- Experienced in a distributed system representation using UML or C4
- Authentication/authorization standards experience, protocols, and frameworks such as OpenID, SAML, OAuth, JWT, CA, X.509, MTLS is preferred
- Knowledge of IT Architectural frameworks like TOGAF with service mesh and TechRadar practices is preferred
- Mobile technologies, OCPP protocol and Machine Learning Modeling is a plus
- Excellent Communication is required
Skills
Required
- AWS Cloud experience
- Experience in security and privacy
- Excellent Communication
Preferred
- DevOps experience
- Mobile technologies
- OCPP protocol
- Machine Learning Modeling
Benefits
- Bonus based on performance
- Dental insurance
- Health insurance
- Vision insurance
- Compensation: $70.00 - $90.00 per hour
About Contact Center Services
The company is passionate about CX. The collective experiences in leadership roles across firms enable CCS to bring passion, perspective, data-driven decision making to guide, advise, and support organizations throughout their CX journey. We are a “people” company. We are a flat organization. We believe the best idea win. We believe in radical truth. We attract strong-minded people with fierce intellect. CCS is recognized as a leader in the Contact Center space. Our longstanding history and industry-leading position speak to our success in providing CX solutions centered around the leaders in contact center solutions and strategic technology partners that empower organizations to actualize ROI and sustain a truly competitive advantage in a fast-changing CX environment.