Deputy Program Manager (DPM) – Site Lead at ARMADA, Ltd. in Fort Worth, TX, USA

Job description

• The Deputy Program Manager (DPM) directs daily operations, including Visitor Processing, Badge Room/HSPD-12, Mail Screening, and Currency Destruction. The DPM ensures compliance with Key Performance Indicators (KPIs), staff scheduling, and occupational safety standards (OSHA 1910.95). This role also serves as a floater, providing coverage and leadership support for critical posts as needed.

Responsibilities

• Deputy Program Manager will supervise daily operations for Visitor Processing, Badge Room, Mail Screening, and Currency Destruction activities.
• Manage Homeland Security Presidential Directive-12 (HSPD-12) workflows, ensuring badge issuance, accountability, and compliance.
• Deputy Program Manager will enforce Standard Operating Procedures (SOPs) and OSHA safety standards, schedule reliefs for physically demanding tasks.
• Prepare and maintain weekly and monthly operational reports; implement the Quality Control Plan (QCP) and corrective actions as required.
• Deputy Program Manager will serve as a floater to backfill critical posts and manage overtime in coordination with the Contracting Officer's Representative (COR).
• Other duties as assigned.

Requirements

• Ability to obtain and maintain a client specific adjudication.
• Intermediate computer skills; knowledge of credentialing systems.
• Skill in providing on-site leadership, guidance, and supervision to security personnel while ensuring compliance with client standards and operational requirements.
• Skill in coordinating with client representatives and internal leadership to resolve operational issues and support mission success.
• Skill in providing excellent customer service and effectively managing schedules to support operational requirements.
• Ability to maintain situational awareness, ensure proper system use and accountability, and respond effectively to operational or security-related incidents.
• Must be a US Citizen
• Must be able to obtain and maintain a favorable client specific adjudication. Secret or Top Secret clearance is preferred.
• Minimum of five (5) years of supervisory experience in multi-function security operations.
• Intermediate computer skills, with knowledge of credentialing and access control systems.
• Safety-first mindset, with experience enforcing personal protective equipment (PPE) requirements and Occupational Safety and Health Administration (OSHA) standards.
• HS Diploma, or equivalent

Skills

Required

• Intermediate computer skills
• Knowledge of credentialing systems
• Safety-first mindset

Preferred

• Secret or Top Secret clearance