Senior Cloud Network Engineer at Contact Center Services in TX-Plano-75024
- Company: Contact Center Services
- Location: TX-Plano-75024
- Posted: Sep 17, 2026
- Type: Full-time
- Salary: $50.00 - $60.00 per hour
- Experience: 6+ years
Overview
Consulting with support and application teams to develop technical requirements Designing, documenting, and delivering network security solutions Review, recommend, and deliver improvements to the steady-state environment
Responsibilities
- Consulting with support and application teams to develop technical requirements
- Designing, documenting, and delivering network security solutions
- Review, recommend, and deliver improvements to the steady-state environment
- Provide occasional level-3 support for production incidents
- Strategic planning in collaboration with department leadership
- Driving complex technical information security projects to ensure on-time delivery
Requirements
- TCP/IP, Security Architecture, VPN, AWS Cloud, Identity and Access Management experience
- Enterprise-level firewall experience
- Experience configuring, deploying, supporting remote connectivity for client to site and site to site VPN
- Strong knowledge of network access control (NAC), AAA (authentication, authorization, and accounting), and security protocols such as RADIUS, TACACS+, and 802.1x in wired and wireless environments
- Experience architecting hybrid AWS and on-premises
- Expert knowledge of current features, planned future capabilities, and limitations of the commercial cloud platforms (AWS)
- Experience developing Infrastructure as Code (IaC) solutions in in Python, Ansible & Terraform.
- Strong foundation in IaC principles and methodologies.
- AWS, Palo Alto, Cisco & Aviatrix Certifications will be a plus
- Palo Alto Prisma Access and Prisma Cloud experience will be a plus
- Experience with Cloud networking technologies such as Aviatrix will be a plus
- Experience implementing networking designs in support of enterprise Artificial Intelligence and Machine Learning solutions will be a plus
Skills
Required
- TCP/IP
- Security Architecture
- VPN
- AWS Cloud
- Identity and Access Management
- Enterprise-level firewall
- Network access control (NAC)
- RADIUS
- TACACS+
- 802.1x
- Python
- Ansible
Preferred
- AWS Certifications
- Palo Alto Certifications
- Cisco Certifications
- Aviatrix Certifications
- Palo Alto Prisma Access
- Palo Alto Prisma Cloud
- Aviatrix
- Enterprise AI/ML solutions
Benefits
- Bonus based on performance
- Dental insurance
- Health insurance
- Vision insurance
- Compensation: $50.00 - $60.00 per hour
About Contact Center Services
The company is passionate about CX. The collective experiences in leadership roles across firms enable CCS to bring passion, perspective, data-driven decision making to guide, advise, and support organizations throughout their CX journey. We are a “people” company. We are a flat organization. We believe the best idea win. We believe in radical truth. We attract strong-minded people with fierce intellect. CCS is recognized as a leader in the Contact Center space. Our longstanding history and industry-leading position speak to our success in providing CX solutions centered around the leaders in contact center solutions and strategic technology partners that empower organizations to actualize ROI and sustain a truly competitive advantage in a fast-changing CX environment.