Business Analytics & Operations Intern at Georgia System Operations Corporation in Tucker, GA, USA

Job description

• Support Corporate Planning, Member Service, and Operational Excellence
• Georgia System Operations Corporation (GSOC) is seeking two Business Analytics & Operations Interns to support the Corporate Planning & Member Support organization. These opportunities provide hands-on exposure to the planning, analytics, reporting, member support, energy data, and business processes that help GSOC serve Georgia electric cooperatives and support reliable electric system operations.
• As a Business Analytics & Operations Intern, you will work alongside professionals across Corporate Planning, Member Support, Data Systems, Energy Accounting & Settlement, and related operational functions. You will contribute to meaningful projects, recurring business activities, research, reporting, process documentation, and improvement initiatives while gaining a broader understanding of the electric utility industry.
• This opportunity is ideal for a curious and analytical student who enjoys working with data, solving problems, improving processes, and turning information into clear, useful business insights.
• At GSOC, your work can contribute to something bigger. You'll gain exposure to mission-critical operations and see how planning, analytics, technology, energy data, and member support come together to help maintain reliable electric service.
• You'll also have the opportunity to learn from experienced professionals, contribute to meaningful business initiatives, and explore how your academic background can translate into a future career in the electric utility industry.

Responsibilities

• As a Business Analytics & Operations Intern, you will support cross-functional projects and recurring activities that strengthen business operations, member responsiveness, reporting, and process continuity.
• Collect, organize, analyze, and summarize business, operational, member, and energy-related data.
• Assist with recurring reports, performance tracking, spreadsheet tools, task management, meeting follow-up, and project coordination.
• Support member-focused initiatives and research that help the organization better understand and respond to electric cooperative needs.
• Gain exposure to energy accounting, energy contracts, settlement-related activities, operational workflows, and supporting data.
• Conduct research on business or energy topics and prepare concise findings for team or leadership review.
• Document processes, map workflows, support knowledge transfer, andidentify opportunities to improve efficiency or consistency.
• Contribute to modernization efforts involving Excel, Microsoft Power Platform tools, reporting solutions, or other applicable technologies.
• Prepare professional reports, presentations, process documentation, and other work products that communicate findings and recommendations.
• Present a summary of your projects, accomplishments, outcomes, and key learnings at the conclusion of the assignment.

Requirements

• Current enrollment in a degree program in Business, Engineering, Data Analytics, Information Systems, Information Technology, Industrial Engineering, ora related field.
• Interest in business operations, analytics, energy, technology, process improvement, member service, or the electric utility industry.
• Proficiency with Microsoft Excel and comfort working with spreadsheets, recurring data, basic analysis, and reporting.
• Strong analytical and problem-solving skills, including the ability to organize information,identify patterns, and summarize findings.
• Attention to detail and a commitment to producingaccurate, complete, and well-organized work.
• Clear written and verbal communication skills, with the ability to prepare documentation and interact professionally with stakeholders.
• Strong organization and time-management skills, including the ability to track assignments, meet deadlines, and communicate progress or barriers.
• A collaborative, dependable, and learning-oriented approach to new assignments and unfamiliar business topics.
• Analytics, Reporting & Business Operations
• Coursework, academic projects, or prior experience involving data analysis, reporting, business research, process improvement, information systems, or operational support.
• Experience using Excel to organize data, perform calculations,identify trends, or create reports and summaries.
• Interest in strategic planning, member programs, energy data, settlement processes, or operational performance.
• Technology & Process Improvement
• Exposure toMicrosoft Power Apps, Power BI, Visual Basic for Applications (VBA), Java, automation tools, or other software platforms.
• Experience documenting processes, mapping workflows, developing presentations, or coordinating project activities.
• Interest in using technology and data to improve business processes, reporting, and decision-making.

Skills

Required

• Microsoft Excel
• Spreadsheets
• Data analysis
• Reporting
• Analytical skills
• Problem-solving
• Attention to detail
• Written communication
• Verbal communication
• Organization
• Time management
• Collaboration

Preferred

• Microsoft Power Apps
• Power BI
• Visual Basic for Applications (VBA)
• Java
• Automation tools
• Process documentation
• Workflow mapping
• Presentation development

Benefits

• Working at GSOC means more than completing an internship--it's an opportunity to contribute to work that matters while developing skills that can support your future career.
• Meaningful Work
• Contribute to projects and recurring business activities that support electric system reliability, member service, strategic planning, energy data, settlement processes, and operational improvement.
• Cross-Functional Exposure
• See how planning, analytics, technology, reporting, energy data, and member support work together to serve Georgia electric cooperatives and support reliable electric system operations.
• Coaching & Mentorship
• Learn from experienced professionals across Corporate Planning, Member Support, Data Systems, Energy Accounting & Settlement, and related operational business functions.
• Professional Development
• Build practical skills through data analysis, research, reporting, process documentation, presentations, feedback, and cross-functional collaboration.
• Future Career Opportunities
• Successful students may be considered for future internships, co-op rotations, or full-time opportunities when business need, role availability, graduation timing, and qualifications align.