Medical Office Clerk - Cardiology at Decypher in Nellis AFB, NV

Job description

• Job Summary: Medical Office Clerk - Cardiology provides front-desk and medical administrative support by greeting patients, answering calls, scheduling appointments, determining eligibility, and coordinating referrals and services. Maintains accurate medical records, manages appointment systems, obtains required documentation, and communicates with healthcare providers, hospitals, TRICARE, and community resources to support patient care.

Responsibilities

• Greets patients/visitors at a front desk, information center or office setting.
• Answers main office phone line. Directs telephone calls to the appropriate section for assistance. Takes messages as required.
• Arranges and schedules medical appointments and determines patient eligibility for services.
• Determine patient eligibility, schedule appointments, relay general instructions to patients, or make referrals to other sections.
• Obtains updates and files medical records as needed.
• Organizes and researches patient records, extracts needed information, and reviews records for completeness, accuracy, and consistency within established guidelines.
• Ensures arrival of medical records prior to appointment(s).
• Initiates and locates patient medical records as needed.
• Obtains documentation as requested by healthcare providers (test results, or documentation not yet filed in records).
• Performs other administrative and clerical duties in support of medical care and operational support.
• Creates appointment schedules and templates in the patient appointment computer system.
• Conducts end-of-day process at close of business and resolves any delinquent or pending appointments in the computer system.
• Liaison with local hospitals such as the Veterans Administration Southern Nevada Healthcare System and surrounding community hospitals. Ability to communicate orally and in writing with patients, and base organizations to coordinate base access etc., medical professional network and community resources, and TRICARE.

Requirements

• High school diploma or General Educational Development (GED) equivalency.
• Medical terminology desired
• Basic Life Support (BLS)
• Experience: At least 12 months of experience in an office setting.
• U.S. Citizenship is required

Skills

Required

• Basic Life Support (BLS)
• U.S. Citizenship is required

Preferred

• Medical terminology

Benefits

• Compensation & Benefits: Up to $19.50 per hour + H&W.