AI Solutions Engineer at Office1 in Las Vegas, NV, USA

Job description

• We are seeking an AI Solutions Engineer to join our team. In this role, you'll turn our internal knowledge and manual processes into practical AI-assisted workflows - and help bring that capability to our clients. You'll build from the ground up: modernizing our data, developing our internal "company brain," automating the processes that slow our team down, and growing into our go-to resource for AI workflows.
• Build AI that saves real hours - from the ground up
• At Office1, we're putting AI to work on the actual problems our team and our clients face every day. We're hiring our AI Solutions Engineer to lead that build: turning our internal knowledge and manual processes into practical AI-assisted workflows, then bringing that capability to our clients.
• This is a hands-on, build-from-near-scratch role with real ownership. You'll start by helping modernize our CRM data (a short onboarding project with our Dynamics engineer) so you know our data inside out - then you'll build our internal "company brain" and automate the processes that eat our team's time.
• Heads up: the CRM work is onboarding, not the job. The job is building AI workflows and automation.

Responsibilities

• Help migrate and validate our CRM data alongside our Microsoft Dynamics engineer.
• Build v1 of our internal "company brain" an AI system that answers questions from our own knowledge, with cited sources, measured against a real test set.
• Automate at least two internal workflows with measurable time savings.
• Deliver at least one AI workflow for a client, to an agreed quality bar.

Requirements

• You've built a retrieval/RAG system or AI agent over real documents – you understand chunking, retrieval, and keeping a model grounded so it doesn't make things up.
• You can take a vague request and turn it into a clear, testable spec before writing any code.
• You check AI quality with test sets and criteria, not just by eyeballing a few outputs.
• You know LLMs fail in specific ways (hallucination, confident wrong answers, prompt injection) and you design for it.
• You're comfortable in a Microsoft/Azure environment, or you can get there fast.
• Working knowledge of breaking processes into automatable steps, handling sensitive data safely, and keeping AI costs reasonable.

Skills

Required

• Retrieval/RAG systems
• AI agents
• Chunking
• Retrieval
• Model grounding
• Test sets and criteria for AI quality
• Microsoft/Azure environment
• Process automation
• Sensitive data handling
• AI cost management

Benefits

• Paid time off, holidays, and vacation
• Comprehensive medical, dental, and vision coverage with generous contributions
• Supplemental benefits (e.g., STD/LTD, life, EAP)
• 401K matching
• Onsite parking, gym, showers, and activity rooms
• Benefits
• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance