Senior Account Manager at Johnson & Johnson in Osborne Park, Western Australia, Australia

Job description

• Join a high performing, market-leading hematology portfolio with an exciting future pipeline.
• Strategically important role with broad scope, autonomy, and the opportunity to shape customer and business outcomes.
• Flexible work practices, award-winning benefits, competitive salary
• Location: Perth, Western Australia
• As Senior Account Manager, you will lead a strategically important Queensland territory across one of our priority hematology portfolios. This is a senior customer-facing role requiring the ability to build trusted partnerships with a broad range of stakeholders across public and private healthcare settings.
• Reporting to the National Business Manager for Hematology, you will develop and execute account strategy, identify growth opportunities, and work in close partnership with cross-functional teams to deliver strong commercial outcomes. Success in this role will require sound judgment, strategic focus, and the ability to operate with a high degree of ownership and influence.
• This role offers the opportunity to join a respected organisation with a strong portfolio, clear values, and a genuine commitment to supporting employees to grow, contribute, and succeed over the long term.

Responsibilities

• Deliver sales performance and lead territory execution across Queensland.
• Build and strengthen strategic relationships across key accounts and priority healthcare stakeholders.
• Develop and execute account strategies that identify opportunities, support growth, and strengthen portfolio performance.
• Communicate complex clinical and technical information in a manner that is credible, insightful, and commercially effective.
• Partner effectively across cross-functional teams to deliver a high-quality customer experience and sustainable business outcomes.

Requirements

• A strong and proven track record of sales success, ideally within specialty care, hospital, or other complex healthcare environments.
• Experience in hematology or oncology would be highly regarded.
• Well-developed commercial acumen, with the ability to identify opportunities, translate insight into action, and tailor engagement to customer needs.
• Demonstrated ability to navigate complex account environments and build credibility with a broad range of healthcare stakeholders.
• Strategic thinking, sound judgment, and a strong appreciation of the competitive landscape.
• High emotional intelligence, a collaborative working style, and a genuine commitment to improving outcomes for patients and customers.
• At Johnson & Johnson, you will join a global healthcare leader where commercial excellence, innovation, and purpose are closely aligned. We offer the opportunity to build a meaningful career in an environment that values leadership, inclusion, continuous development, and long-term contribution.
• Customer Centricity, Customer Intelligence, Hematology, Industry Analysis, Market Knowledge, Oncology, Performance Measurement, Pharmaceutical Industry, Pharmaceutical Sales Marketing, Process Improvements, Revenue Management, Sales, Sales Enablement, Sales Territory Management, Sales Trend Analysis, Strategic Sales Planning, Team Management, Technical Credibility

Skills

Required

• Customer Centricity
• Customer Intelligence
• Hematology
• Industry Analysis
• Market Knowledge
• Oncology
• Performance Measurement
• Pharmaceutical Industry
• Pharmaceutical Sales Marketing
• Process Improvements
• Revenue Management
• Sales

Benefits

• Up to 18 weeks of parental leave to support new parents.
• 4 days of volunteer leave to give back to the community.
• Option to purchase up to 2 weeks of additional annual leave for extra time off.
• Enjoy a dedicated Wellbeing Day to prioritize self-care.
• Global Wellness Reimbursement of $780 per year for healthy eating, exercise, or mindfulness activities.
• Access to an Employee Assistance Program for personal and professional support.
• Enhanced leave provisions for compassionate (caregiver) leave, providing up to 30 days of additional support.
• Life insurance coverage for added peace of mind.
• And much more.
• Great Place to Work® Certified– 2025
• Great Place to Work® Certification recognises employers who create outstanding employee experience. The certification process is recognised worldwide as the global benchmark for identifying outstanding workplaces.
• Johnson & Johnson - Australia and New Zealand was certified as a Great Place to Work® in ANZ in its first year of participation.