Franchise Business Consultant at Primrose Schools in OK-Oklahoma City-73160 Hybrid - US

Responsibilities

• As the Franchise Business Consultant, you will advise and support Franchise Owners through a consultative approach to help them achieve and exceed strategic goals. You will serve as a trusted partner to school leadership, ensuring the delivery of premier early education, trusted care, and service excellence across the Primrose network.
• Build and nurture consultative relationships with Franchise Owners and school leaders, fostering trust, collaboration, and shared accountability for performance and results
• Provide holistic support across enrollment and marketing, business management, education, and operations, leveraging data, best practices, and network insights to drive continuous improvement
• Analyze school performance metrics and quality indicators, and partner with school leadership to develop and implement actionable plans for growth, improvement, and sustained performance
• Facilitate strategic planning and goal-setting conversations with Franchise Owners, ensuring alignment with Primrose’s mission, premium brand standards, and business objectives
• Coach and mentor Franchise Owners and school leaders on effective practices related to enrollment growth, financial management, curriculum implementation, and staff development
• Conduct quality assurance and Service Excellence Assurance activities, documenting strengths and opportunities through action plans and following up to ensure consistent execution of Primrose brand standards
• Serve as the first point of contact for operational challenges, brand non-compliance, reportable incidents, and school issues, guiding schools through resolution with empathy, professionalism, and care
• Collaborate with regional team members, cross-functional partners, vendors, and regulatory agencies to deliver integrated support, ensure compliance, and share insights that strengthen the broader network
• Ability to travel up to 80% of the time

Requirements

• Bachelor’s degree in early childhood education, business or related field preferred
• 5+ years’ experience in multi-unit management
• Experience with franchising and early childcare
• Firm understanding of State and National Accreditation and State Childcare Licensing rules and regulations preferred
• Proven track record of driving performance and delivering measurable results
• Proficiency in Microsoft Office Suite
• Ability to navigate conflict and difficult conversations and influence without authority
• Ability to tackle projects with a high degree of autonomy
• Problem-solver who uses time effectively and efficiently

Skills

Required

• Proficiency in Microsoft Office Suite

Benefits

• Health insurance
• Paid time off
• 401(k)
• 401(k) matching
• Dental insurance
• Commission or bonuses based on personal and company performance
• 50% tuition reimbursement for up to three children at any Primrose Schools
• Full-time team members are eligible for health, dental and vision insurance
• 401k with company matching up to 3.5% and life insurance
• Employee Assistance Program
• Flexible work from home options available.
• *Eligibility may vary
• Balancing work and life can be challenging. We offer Primrose team member, in coordination with their leaders, the opportunity to take advantage of flexible work arrangements.
• Primrose Support Team Members are offered medical, dental, vision, 401(k) retirement savings, life insurance, as well as on-site conveniences like a fitness center, dry cleaning, a casual cafe, a community bank, and a car washing service.
• Our business survives by supporting today's working parent. We offer Primrose Support Team Members 50% tuition reimbursement for up to three children and/or one grandchild at any Primrose School. We are also proud to offer paid family leave.