Customer Service Manager - State Farm Agent Team Member at State Farm Agent in CO-Colorado Springs-80920
- Company: State Farm Agent
- Location: CO-Colorado Springs-80920
- Posted: Sep 17, 2026
- Type: Full-time
- Salary: $55,000.00 - $80,000.00 per year
Overview
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Job description
- Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
- We attribute our success to having a fun, energetic environment that is an enjoyable place to work. We want to work alongside those who are equally committed to excellence and personal achievement. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
Responsibilities
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
Requirements
- Excellent communication skills - written, verbal and listening
- Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
- People-oriented
- Self-motivated
- Proactive in problem solving
- Ability to work in a team environment
- Ability to effectively relate to a customer
- Property and Casualty license (must be able to obtain)
- Life and Health license (must be able to obtain)
Skills
Required
- People-oriented
- Self-motivated
- Proactive in problem solving
- Ability to work in a team environment
Benefits
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Donation matching
- Health insurance
- Paid time off
- Group Life Insurance Benefits
- 401K
- Salary plus commission/bonus
- Salary
- Health benefits
- Paid time off (vacation and personal/sick days)
- Growth potential/Opportunity for advancement within my agency
- Compensation: $55,000.00 - $80,000.00 per year
About State Farm Agent
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. Our office is located in East Colorado Springs . We currently have 5 team members at our agency.