Loan Operations Specialist at Mauch Chunk Trust Company in Jim Thorpe, PA, USA

Job description

• Are you a detail-driven professional who thrives behind the scenes ensuring everything runs smoothly? We're looking for a Loan Operations Specialist to join our team and play a critical role in supporting the loan lifecycle-from booking to payoff.
• This is a great opportunity for someone with lending or servicing experience who enjoys working with data, documentation, and processes while contributing to a high-performing, customer-focused organization.

Responsibilities

• Process daily loan transactions, including payments, advances, wires, and internal transfers
• Board new loans and ensure all loan data is accurately entered into the core system
• Review loan files post-booking to confirm completeness and accuracy
• Maintain loan documentation, including scanning, imaging, and file organization
• Monitor insurance coverage and escrow accounts to ensure compliance with bank policies
• Track lien perfection (titles, mortgages, and UCC filings) and follow up as needed
• Process loan payoffs and prepare required documentation
• Respond to internal and external customer inquiries related to loan accounts
• Complete regulatory and internal reports on a weekly, monthly, and annual basis
• Support compliance with all applicable federal and state lending regulations
• Assist with data research, reporting, and process improvement initiatives

Requirements

• Experience: 2–3 years in loan operations, loan servicing, or lending support
• Education: High school diploma or equivalent required
• Basic understanding of loan documentation and servicing processes
• Familiarity with mortgage lending guidelines and compliance requirements
• Exposure to insurance tracking and escrow administration is a plus
• Strong computer proficiency (Microsoft Office, core banking systems)
• Exceptional attention to detail and accuracy
• Strong organizational and time management skills
• Effective communication and customer service abilities
• Ability to manage multiple priorities in a deadline-driven environment

Skills

Required

• Microsoft Office
• Core banking systems

Benefits

• Stability & Growth – Build your career with a well-established community bank
• Team Environment – Work alongside experienced professionals in a collaborative setting
• Professional Development – Opportunities to expand your skills and grow within the organization
• Meaningful Work – Support lending operations that directly impact local businesses and communities