Customer Service Representative - State Farm Agent Team Member at State Farm Agent in CO-Colorado Springs-80918

Job description

• Are you a vibrant individual who thrives on providing exceptional customer experiences? Do you relish the opportunity to engage with the public and make a positive impact? If your answer is a resounding "yes," then embarking on a career journey with a State Farm independent contractor agent might just be the perfect fit for you! Our agents are dedicated to promoting State Farm's premier insurance and financial service products, offering you the chance to become an integral part of a trusted brand.
• We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. If you want to work in an environment that is fun, challenging, and rewarding, then Scott Brown - State Farm Agent may be the right fit for you! If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.

Responsibilities

• Forge enduring customer relationships and proactively follow up to ensure continued satisfaction.
• Employ a customer-centric, needs-based approach to guide clients through comprehensive insurance options, empowering them to make informed decisions.
• Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.

Requirements

• Genuine interest in marketing products and services that align with customer needs and preferences.
• Exceptional communication skills across all channels - written, verbal, and attentive listening.
• A people-centric mindset with a keen eye for detail.
• Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
• Proficiency in learning and navigating computer functions efficiently.
• Collaborative spirit, thriving in a dynamic team environment.

Skills

Required

• Proactive problem-solving abilities
• Collaborative spirit

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development
• As an Agent Team Member, you will receive...
• 401k
• Hourly pay plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Professional development
• Abundant opportunities for career advancement within our agency
• Compensation: $19.23 - $24.04 per hour