Customer Service Representative - State Farm Agent Team Member at State Farm Agent in LA-Gonzales-70737
- Company: State Farm Agent
- Location: LA-Gonzales-70737
- Posted: Sep 17, 2026
- Type: Full-time
- Salary: $55,000.00 - $75,000.00 per year
Overview
As a Customer Service Representative with Adam McCarty - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. …
Job description
- As a Customer Service Representative with Adam McCarty - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.
- Do you want a career and not just a job?
- This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! If you want to work in an environment that is fun, challenging, and rewarding, then Adam McCarty - State Farm Agent may be the right fit for you!
Responsibilities
- Establish customer relationships and follow up with customers, as needed.
- Answer customer inquiries and requests.
- Maintain accurate records of customer interactions.
Requirements
- Dedicated to customer service.
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Skills
Required
- Customer service
- Communication
- Interpersonal skills
- Detail-oriented
- Multitasking
Preferred
- Previous customer service experience
Benefits
- Simple IRA
- License reimbursement
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Compensation: $55,000.00 - $75,000.00 per year
About State Farm Agent
I opened my agency in 2008 and currently lead a team of 17. My State Farm journey began while I was working my way through college. I was recruited to become a State Farm team member and quickly discovered a career I truly loved. Outside of work, I enjoy hunting, fishing, cooking, entertaining, and spending time with my family. Giving back to the community is at the heart of everything we do. Our agency is heavily involved in local schools, community events, and charitable organizations. We believe that building strong relationships and serving our community are just as important as serving our customers. Our agency offers health benefits, a Simple IRA, paid time off, 11 paid holidays each year, licensing reimbursement, and a strong commitment to work-life balance. We also invest heavily in professional growth and believe in helping our team build successful, long-term careers. Our culture is like family. We work hard, celebrate successes together, and enjoy spending time together both inside and outside the office. I'm passionate about helping people become the best version of themselves and creating a workplace where everyone enjoys coming to work. I'm looking for someone who is coachable, down-to-earth, hardworking, and genuinely cares about others. If you're a team player who wants to grow personally and professionally, we'd love to meet you. We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance. Our office is located in Gonzales, La . I have been a State Farm agent since 2008. Our agency has received awards including: President's Club, Chairman's Circle, Ambassador Travel, Legion of Honor, Senior Vice President's Club, Silver Scroll, and Bronze Tablet