Receptionist-Scheduling Clerk at Generator Supercenter of Tampa Bay in FL-Orlando-32701

Job description

• Perform routine clerical and administrative functions such as answering the phones, data entry, and organizing and maintaining paper and electronic files. The ideal candidate will have a minimum of two years' experience as a receptionist and/or administrative assistant; embody a service-oriented mindset and have a friendly disposition. The position requires strong communication skills and balancing competing priorities in a rapidly changing environment.

Responsibilities

• Answer telephones and give information to callers or transfer calls to appropriate person.
• Greet customers and handle their inquiries or direct them to the appropriate person.
• Operate office equipment and arrange for repairs as needed.
• Sort incoming mail and prepare outgoing mail and packages.
• Monitor and order office supplies.
• Record and analyze customer satisfaction surveys.
• Prepare customer folders including making copies of appropriate documents.
• Create, maintain, and enter information into databases.
• Make copies of correspondence or other printed material.
• Coordinates communication and integration between teams
• Ensure all documentation is updated.
• Strong interpersonal, team building, communication, and leadership skills.
• Experience working with customers
• Strong computer skills and proficiency with MS Office products (Project, Outlook, Word, Excel, and PowerPoint).

Requirements

• Strong written and verbal communication skills
• 2 years of experience as a receptionist and/or administrative assistant
• Ability to work in a fast-paced and changing environment
• Strong organizational, planning and prioritization skills
• Ability to monitor/assess one’s own performance to make improvements and take corrective action
• Ability to effectively present information and respond to questions from customers and the general public.
• Actively looking for ways to help people.
• Using web applications to manage large amounts of information, including inputting data and retrieving specific records
• Using Microsoft Word to type text, insert pictures, format, edit, print, save, and retrieve word processing documents
• Using Microsoft Excel to input data, manipulate, and format text and numerical data; insert, delete, and manipulate cells, rows, and columns; and create and save worksheets, charts, and graphs.
• Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• High School Diploma or GED
• Must have working knowledge of a Scheduling Coordinator and how it relates to the overall business and its objectives
• Must promote and maintain a clean, neat, and safe work environment
• Good people skills with the ability to communicate well with others
• Highly motivated self-starter with the ability to multi-task and meet deadlines
• Strong organizational skills and attention to detail
• Intermediate level of Microsoft Office applications

Skills

Required

• Experience working with customers
• Microsoft Word
• Microsoft Excel
• Web applications

Benefits

• 401(k)
• Competitive salary
• Paid time off
• Compensation: $15.00 - $17.00 per hour