The North Face: Sales Associate - Woodfield Mall at VF in USCA > USA > Illinois > Schaumburg 535 - TNF

Job description

• Sales Associate

Responsibilities

• A day in the life of a Sales Associate at The North Face looks a little like this.
• As a Sales Associate, you are the face of the brand—bringing energy, authenticity, and a customer-first mindset to every interaction. You will create memorable shopping experiences by engaging with customers, sharing product knowledge, and delivering exceptional service. As part of a collaborative team, you’ll contribute to the store’s success through sales, visual merchandising, and operational excellence. This role is ideal for someone who thrives in a fast-paced retail environment, enjoys connecting with people, and is passionate about delivering best-in-class customer experience. Let’s break down that day-in-the-life a bit more.
• Deliver a high level of personalized customer engagement through genuine interactions.​
• Build sales by maintaining a consumer-centric mindset and modeling selling behaviors.​
• Share relevant product, brand, and community knowledge to enhance the customer experience.​
• Achieve individual and team sales goals by utilizing available resources and tools.​
• Assist in visual merchandising, product replenishment, and maintaining brand presentation standards.​
• Perform cashier duties and support loss prevention initiatives as needed.​
• Maintain a clean, organized, and customer-ready store environment.​
• Adhere to all company policies, procedures, and safety standards.​
• Model inclusive behavior that respects diverse backgrounds and experiences.​

Requirements

• We all bring unique skills to work each day. For this role, there are foundational skills needed to succeed, along with 0–1 year of relevant experience. A High School Diploma or equivalent is preferred; but we value hands-on experience and demonstrated achievements most.
• Ability to genuinely and comfortably engage with a diverse group of customers.​
• Strong communication skills—both verbal and written.​
• Ability to work collaboratively as part of a team and adapt to changing business needs.​
• Customer service experience preferred; retail experience is a plus.​
• Willingness to learn and share product and brand knowledge.​
• Attention to detail and strong organizational skills.​
• Proficient computer skills including basic retail systems and applications.
• Ability to stand and move throughout the store for extended periods and perform physical tasks such as bending, reaching, squatting, climbing ladders, and lifting light to moderate weight, with or without reasonable accommodation.
• Now WE have a question for YOU.
• Are you in?

Skills

Preferred

• Customer service experience
• Retail experience

Benefits

• $16.40 - $18.81 USD per hour
• Benefits at VF Corporation: This position is a part-time or limited time position (ie., internship) and is not eligible for all of the benefit plans offered at VF Corporation. There are some benefits the company offers that this position can participate in. You can review a general overview of the benefits provided at VF by visiting www.MyVFbenefits.com and by clicking Looking to Join VF? Detailed information on the benefits options you qualify for will be provided upon hire.
• Please note, our hiring ranges are determined and built from market pay data. Although all positions have a hiring range based upon market data, this position has a minimum starting rate that is listed above. In determining the specific compensation for this position, we comply with all local, state, and federal laws.