Customer Service Representative - State Farm Agent Team Member at State Farm Agent in MI-Ann Arbor-48103
- Company: State Farm Agent
- Location: MI-Ann Arbor-48103
- Posted: Sep 17, 2026
- Type: Full-time
- Salary: $45,000.00 - $52,000.00 per year
Overview
As a Customer Service Representative - State Farm Agent Team Member with Aaron Richards - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help…
Job description
- As a Customer Service Representative - State Farm Agent Team Member with Aaron Richards - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
- We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
- Do you want a career and not just a job?
- This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity.
Responsibilities
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
Requirements
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Skills
Required
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
Benefits
- Life Insurance
- Simple IRA
- Bonus based on performance
- Competitive salary
- Dental insurance
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Compensation: $45,000.00 - $52,000.00 per year
About State Farm Agent
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance. Our office is located in Ann Arbor. I am a proud graduate of University of Michigan. We have 10 years of combined insurance experience in our office. If you want a career, not a job, then we encourage you to apply.