Internal Sales Account Manager at Lavior Pharma Inc in FL-Hallandale Beach-33009

Job description

• The Internal Sales Account Manager will play a key role in supporting and driving sales growth by managing existing customer accounts, coordinating with the external sales team, and proactively developing new business opportunities. This role is office-based and requires strong organizational skills, consistent follow-up, and effective communication with customers and internal stakeholders.

Responsibilities

• Manage and maintain relationships with existing customers
• Follow up on ongoing orders and ensure timely reordering
• Monitor customer activity and identify opportunities for growth
• Provide excellent customer service and resolve inquiries efficiently
• Work closely with the sales team to follow up on new leads
• Conduct outbound calls to prospective customers to introduce products and schedule meetings
• Qualify leads and coordinate handoff to external sales representatives when needed
• Process and track customer orders in coordination with operations
• Ensure accurate and timely communication regarding order status
• Support sales team in achieving monthly and quarterly targets
• Send product information, marketing materials, and samples to customers and sales representatives
• Ensure all stakeholders have updated and relevant product information

Requirements

• Proven experience in account management, internal sales, or customer service
• Strong phone sales and communication skills
• Highly organized and detail-oriented
• Ability to manage multiple tasks and follow up consistently
• Proactive, results-driven mindset
• Experience in healthcare, pharmaceuticals, or medical devices (preferred but not required)

Skills

Required

• Highly organized and detail-oriented
• Proactive, results-driven mindset

Benefits

• Bonus based on performance
• Health insurance
• Training & development
• Compensation: $50,000.00 per year