Customer Service Representative - State Farm Agent Team Member at State Farm Agent in TX-Fort Worth-76135

Job description

• As a Customer Service Representative with the Linda Allen State Farm agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
• We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop and maintain customer relationships to drive retention and growth.
• Guide customers with insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.
• Provide prompt, accurate, and friendly customer service.

Requirements

• Communication and interpersonal skills--written, verbal, and listening.
• Detail-oriented and able to multitask.
• Ability to anticipate customer needs.
• Previous customer service experience preferred.
• Property & Casualty Insurance License a plus! (Not required)
• Life & Health Insurance License a plus! (Not required)

Skills

Required

• Detail-oriented and able to multitask.
• Ability to anticipate customer needs.

Benefits

• Licensing Paid by Agency
• Holiday Time Off
• Bonus based on performance
• Company parties
• Competitive salary
• Flexible schedule
• Paid time off
• Parental leave
• Training & development
• Health insurance
• Compensation: $45,000.00 - $75,000.00 per year