Technical Writer at Softthink Solutions in DC-Washington-20010
- Company: Softthink Solutions
- Location: DC-Washington-20010
- Posted: Sep 17, 2026
- Type: Full-time
- Salary: $45.00 - $55.00 per hour
- Experience: 4+ years
Overview
The Technical Writer develops, edits, and maintains IT documentation supporting OIS and IRMD operations. This includes project documentation, requirements, SOPs, user guides, communications, agendas, and reporting materials. The writer ensures clarity, accuracy,
Job description
- The Technical Writer develops, edits, and maintains IT documentation supporting OIS and
- IRMD operations. This includes project documentation, requirements, SOPs, user guides,
- communications, agendas, and reporting materials. The writer ensures clarity, accuracy,
- and compliance with established IT policies while supporting PMs, analysts, and business
- units.
Responsibilities
- • Develop and maintain IT documentation (requirements, SOPs, user guides, project
- artifacts)
- • Prepare agendas, communications, and reporting materials
- • Support PMs and analysts by documenting project deliverables and governance
- artifacts
- • Ensure documentation accuracy, clarity, and compliance with IT policies
- • Maintain documentation repositories (SharePoint, Teams, Confluence)
- • Assist with monthly reporting and deliverable preparation
Requirements
- • Experience producing technical documentation in IT or business environments
- • Strong writing, editing, and communication skills
- • Experience using Microsoft Office and collaboration tools
- • Ability to translate complex technical concepts into clear, user-friendly content.
- • Bachelor’s degree preferred (communications, English, IT, or related field)
- • Training or certification in technical writing is beneficial.
Skills
Required
- Technical writing
- Editing
- Communication
- Microsoft Office
Benefits
- Compensation: $45.00 - $55.00 per hour
About Softthink Solutions
Softthink Solutions’ mission is to drive continuous innovation in IT services by prioritizing product development and implementing trustworthy computing practices. Our focus on secure and reliable product delivery is backed by sound business practices and a commitment to the long-term satisfaction of our clients in every project, regardless of its size or complexity. Through our innovative solutions and dedicated team of experts, we strive to exceed our clients’ expectations and set the standard for excellence in the IT industry. Vision Statement At Softthink Solutions, our vision is to be a trusted partner for our clients, empowering them to bring their ideas to life in the most efficient and effective manner possible. We are committed to using established best practices, industry-standard processes, and cutting-edge technology to deliver top-notch solutions that exceed expectations. Our goal is to be recognized as leaders in the industry for our innovative, reliable, and secure IT services and solutions, and to drive the success of our clients through every project we undertake.