Business Development Manager Restoration Services at SERVPRO of Vacaville / Dixon in CA-Lake Forest-92610

Job description

• SERVPRO® of South Orange County is seeking an experienced Business Development Manager to lead referral development, territory growth, and new business generation throughout South Orange County.
• This is a hands-on, field-based role for a self-directed professional with restoration industry experience. You will personally manage business development for the location, from identifying prospects and building relationships to generating qualified referrals and growing revenue. This position manages a territory and business development activities; it does not currently include direct reports.
• You’ll have the opportunity to shape business development for our location and make a direct impact on growth. Your work will connect homeowners, businesses, and referral partners with restoration services when property damage occurs.

Responsibilities

• Develop and execute a territory plan to grow referral sources, strengthen existing accounts, and achieve revenue goals.
• Build relationships with property managers, insurance professionals, facility managers, plumbers, contractors, and business owners.
• Conduct consistent prospecting through in-person visits, phone calls, meetings, and targeted follow-up.
• Identify new business opportunities, present SERVPRO® services, and ask for referrals.
• Represent the company at professional associations, networking events, lunch-and-learns, and continuing education opportunities.
• Maintain an accurate CRM pipeline, including contacts, activity, opportunities, and next steps.
• Provide ownership and management with regular updates on account development, referral activity, and territory revenue.
• Collaborate with operations to communicate customer needs and support a smooth handoff from referral to service delivery.
• Ensure presentations and business development materials follow SERVPRO® brand standards.

Requirements

• At least three years of business development or outside sales experience with SERVPRO® or another restoration company.
• Demonstrated success generating referrals, developing accounts, and meeting sales goals.
• Strong understanding of restoration services and the needs of insurance and property management referral partners.
• Confidence with prospecting, cold calling, presentations, and asking for business.
• Ability to independently plan daily activity, manage a territory, and follow through on opportunities.
• Strong communication, organization, and reporting skills.
• Proficiency with CRM software, Microsoft Office, and sales reporting tools.
• Ability to travel regularly throughout South Orange County for meetings, site visits, and events.
• Established professional relationships within the South Orange County market.
• Experience developing commercial accounts.
• Bachelor’s degree in business, marketing, or a related field, or equivalent professional experience.

Skills

Required

• Business development
• Outside sales
• Prospecting
• Cold calling
• Presentations
• CRM software
• Microsoft Office
• Sales reporting tools
• Communication
• Organization
• Reporting

Preferred

• Established professional relationships
• Commercial account development

Benefits

• 401(k)
• Bonus based on performance
• Company car
• Company parties
• Competitive salary
• Free uniforms
• Opportunity for advancement
• Training & development
• Base salary plus performance-based incentives.
• Professional development and training.
• Career advancement opportunities.
• Supportive ownership and collaboration with an established operations team.
• Compensation: $95,000.00 - $105,000.00 per year