Mitigation Operations Manager at SERVPRO of Vacaville / Dixon in CA-Riverside-92503
- Company: SERVPRO of Vacaville / Dixon
- Location: CA-Riverside-92503
- Posted: Sep 17, 2026
- Type: Full-time
- Salary: $90,000.00 - $115,000.00 per year
- Experience: 2+ years
Overview
SERVPRO of Woodcrest/El Cerrito/Lake Mathews is seeking a driven and experienced Restoration Operations Manager to lead our Water Division. In this role, you will oversee daily operations, develop high-performing teams, and ensure exceptional service delivery—living out our mission to make property …
Job description
- SERVPRO of Woodcrest/El Cerrito/Lake Mathews is seeking a driven and experienced Restoration Operations Manager to lead our Water Division. In this role, you will oversee daily operations, develop high-performing teams, and ensure exceptional service delivery—living out our mission to make property damage “Like it never even happened®!”
- As the Restoration Operations Manager, you will manage, support, and motivate the entire Restoration Division to ensure customer satisfaction, revenue and profit growth, and staff development. You will continue to ensure our Restoration Teams make every type of property damage “Like it never even happened®!"
Responsibilities
- Lead, support, and motivate the Restoration Division to achieve customer satisfaction, revenue growth, and profitability
- Maintain consistent communication with management, staff, and vendors to ensure smooth operations
- Develop and implement quality assurance protocols to deliver an exceptional customer experience
- Recruit, train, and develop team members to build a strong, high-performing workforce
- Ensure compliance with all legal, safety, and regulatory requirements in partnership with leadership
- Oversee maintenance of facilities, vehicles, equipment, and inventory
- Track, analyze, and report key performance metrics to improve operational efficiency
- Identify opportunities to enhance processes, productivity, and organizational capacity
- Continuously develop leadership, management, and restoration expertise
Requirements
- High School Graduate or GED Equivalent
- Valid Driver’s License
- 2+ years of management experience
- At least one year of restoration industry experience preferred
- IICRC certifications preferred
- Experience in building a strong team with tangible leadership skills
- Strong process and results driven attitude
- Ability to multitask and to remain detail orientated
- Must be knowledgeable in relevant computer applications
Skills
Required
- Leadership
- Team building
- Process and results driven
- Multitasking
- Detail oriented
Preferred
- IICRC certifications
Benefits
- 401(k)
- Competitive salary
- Dental insurance
- Health insurance
- Compensation: $90,000.00 - $115,000.00 per year
About SERVPRO of Vacaville / Dixon
At SERVPRO of Woodcrest/El Cerrito/Lake Mathews, we invest in our people and provide opportunities for long-term success: Competitive compensation Superior benefits Career progression Professional development And more! Picture yourself here fulfilling your potential. At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.