Commercial Account Manager at SERVPRO of Vacaville / Dixon in SD-Hartford -57033

Job description

• Build Relationships. Create Partnerships. Be the First Call When Disaster Happens.
• At SERVPRO Team Toft, we help businesses recover when unexpected events occur. Whether it’s a water loss, fire, storm damage, or other emergency situation, we are there when our customers need us most.
• We are seeking a Commercial Account Manager who is passionate about building relationships, creating partnerships, and growing commercial business opportunities. This role is about more than sales—it’s about becoming a trusted resource for businesses before a disaster happens and the partner they rely on when it does.
• The ideal candidate is a relationship-driven professional who enjoys networking, meeting with business leaders, presenting solutions, and developing long-term partnerships that create value for both the customer and SERVPRO Team Toft.

Responsibilities

• Build & Manage Commercial Relationships
• Develop and maintain strong relationships with commercial property owners, facility managers, property managers, insurance professionals, and community partners.
• Become a trusted advisor by educating clients on restoration services, emergency response planning, and disaster preparedness.
• Conduct regular client visits to strengthen relationships and identify opportunities.
• Represent SERVPRO Team Toft at networking events, industry meetings, and community functions.
• Develop New Business Opportunities
• Identify and pursue new commercial restoration opportunities related to water, fire, storm, and emergency response services.
• Build a pipeline of potential commercial clients and referral partners.
• Prospect, network, and create connections with businesses throughout the market.
• Respond quickly and professionally to opportunities when losses occur.
• Collaborate with operations teams to support successful customer outcomes.
• Present & Communicate
• Deliver professional presentations to businesses, organizations, and community groups.
• Clearly communicate SERVPRO’s capabilities, services, and value.
• Customize presentations and conversations based on customer needs.
• Build confidence and trust with decision-makers at all levels.
• Partner With Internal Teams
• Work closely with Restoration, Reconstruction, Estimating, and Leadership teams.
• Communicate customer expectations and opportunities effectively.
• Support an exceptional customer experience from relationship development through project completion.

Requirements

• Experience in B2B sales, account management, business development, or relationship-based sales.
• Strong ability to build and maintain professional relationships.
• Excellent presentation, communication, and interpersonal skills.
• Comfortable meeting with business owners, executives, and decision-makers.
• Ability to identify opportunities and turn relationships into business growth.
• Strong organization, follow-through, and time management skills.
• Self-motivated with the ability to work independently.
• Valid driver's license with an acceptable driving record.
• Strong relationship-building skills
• Confidence and professionalism when presenting
• Ability to create trust and credibility with clients
• Strong communication and listening skills
• Persistence and accountability
• A proactive approach to finding opportunities
• A genuine desire to help businesses protect their people and property
• Experience in restoration, construction, insurance, property management, or facility services.
• Experience managing commercial accounts or referral partnerships.
• Experience with CRM systems and sales tracking tools.
• Knowledge of water, fire, storm, and property damage restoration.

Skills

Required

• B2B sales
• Account management
• Business development
• Relationship-based sales

Benefits

• Health insurance
• Paid time off
• Profit sharing
• 401(k) matching
• Company car
• Dental insurance
• Competitive salary with performance-based incentives
• Paid Time Off (PTO)
• Paid Holidays
• Health, Dental, and Vision Insurance (eligible after 60 days)
• 401(k) with Company Match
• Profit Sharing
• $1,500 Employee Referral Bonus
• $1,000 Annual Anniversary Bonus
• Training and professional development opportunities
• Compensation: $60,000.00 - $65,000.00 per year