Digital Data Analyst at Rider Solution in Atlanta, Georgia, United States

Job description

• We are seeking an experienced Digital Data Analyst to join our dynamic Information Technology team in the Logistics and Supply Chain industry. As a valued contractor, you will play a crucial role in providing insights for digital experiences. Collaborating closely with the data team, you will contribute to the effective delivery of digital experience insights, utilizing various MarTech applications.

Responsibilities

• Create, maintain, and publish insightful dashboards using tools such as Web Analytics, Fullstory, Qualtrics, and Data Warehouse.
• Investigate potential issues and gaps using applications to report findings through appropriate presentation tools.
• Utilize data analytics and modeling skills to analyze digital, operational, session replay, VOC, customer call center, and other data sources, aiming to enhance digital experiences at our organization.
• Understand audience creation in Adobe Audience Manager (DMP) and leverage these audiences for robust insights.
• Use website debugger to analyze the tagging on ups.com for troubleshooting and analytics planning.

Requirements

• Bachelors degree preferred; data analytics degree is a plus.
• Preferred knowledge in MarTech tools, Adobe Analytics, Fullstory, Qualtrics, and Microsoft Power BI.
• 3+ years of digital data analytics experience.

Skills

Required

• Digital data analytics
• Data analytics and modeling
• Web Analytics
• Fullstory
• Qualtrics
• Data Warehouse
• Adobe Audience Manager (DMP)
• Website debugger
• Technical problem-solving
• Analytical processes
• Information systems knowledge

Preferred

• MarTech tools
• Adobe Analytics
• Microsoft Power BI