IT, Technical Analyst at Castle Biosciences, Inc. in Scottsdale, AZ, USA
- Company: Castle Biosciences, Inc.
- Location: Scottsdale, AZ, USA
- Posted: Sep 17, 2026
- Type: Full-time
Overview
Castle Biosciences Earns "Top Workplaces USA Award" for Phoenix, Pittsburgh, and Friendswood! Castle Biosciences Inc. is growing, and we are looking to hire an IT, Technical Analyst working from our Phoenix, AZ and Scottsdale, AZ office locations with a start date on or before September 16, 2026.
Job description
- Castle Biosciences Earns "Top Workplaces USA Award" for Phoenix, Pittsburgh, and Friendswood!
- Castle Biosciences Inc. is growing, and we are looking to hire an IT, Technical Analyst working from our Phoenix, AZ and Scottsdale, AZ office locations with a start date on or before September 16, 2026.
Responsibilities
- This position is first line of support for users who need IT assistance, completing or escalating requests. This position also handles most tasks for IT onboarding of new employees, with laptop deployments, equipment ordering, and technical training. Days vary based on the tickets received and new hires expected. Technical analysts also work on IT projects with colleagues within and beyond the IT department.
- This role will spend the most time addressing help desk tickets for hardware and software issues, assisting users with patience, preparing new hires and facilitating a positive onboarding process by preparing their laptops, ordering their equipment, and providing basic technical training. and supporting technical projects such as infrastructure improvements and software changes. This role will also involve directly supporting our lab environments and instruments
Requirements
- Bachelor's degree in information technology, related field, or related experience in lieu of education.
- Intermediate understanding of various computer software and hardware
- Entry level PowerShell skills with focus on MSFT Active Directory and Office365
- Strong people skills
- *Please see the full success profile at the end of the job ad.
Skills
Required
- Strong people skills
About Castle Biosciences, Inc.
Excellent Annual Salary + 20% Bonus Potential 20 Accrued PTO Days Annually 10 Paid Holidays 401K with 100% Company Match up to 6% 3 Health Care Plan Options + Company HSA Contribution Company Stock Grant Upon Hire At Castle, it all comes down to people. After all, disease doesn't just happen - it happens to people. We believe that disease management and treatment decisions can be better informed through a person's unique biology, which is revealed through the scientific rigor of our innovative, laboratory-developed tests. We are committed to empowering healthcare providers and patients with the goal of improved outcomes. Every employee at Castle has an impact on patient care, and we work to ensure that everyone finds their work to be both challenging and rewarding. We behave with integrity and treat our colleagues with respect and kindness. Our culture fosters an environment of trust, transparency, and collaboration. We prioritize and encourage internal growth and professional development.