Subaru Automotive Sales Consultant/Finance Manager Assistant at Phil Long Dealerships in Glenwood Springs, CO, USA

Job description

• Phil Long Subaru of Glenwood Springs is looking for an Automotive Sales Consultant/Finance Manager Assistant
• As an Automotive Sales Consultant and Finance Manager Assistant you will sell new and used vehicles at dealership gross profit, volume, and customer satisfaction standards while also serving as a backup F&I manager.

Responsibilities

• Sells and delivers a minimum number of vehicles per month.
• Writes complete sales orders and processes paperwork in accordance with dealership policies.
• Utilizes dealership sales control and follow-up systems.
• Attends product and sales training courses as requested by sales manager.
• Keeps up-to-date on new products and services within the industry.
• Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
• Maintains a prospect development system.
• Conducts business in an ethical and professional manner.
• Satisfies the transportation needs of new-vehicle purchasers.
• Approaches, greets, and offers assistance or direction to any customer who enters the dealership showroom or sales lot.
• Assists customers in selecting a vehicle by asking questions and listening carefully to their responses.
• Fully explains product performance, application, and benefits to prospects.
• Offers test drives to all prospects. Follows dealership procedure to obtain proper identification from customer prior to test drive.
• Exhibits high level of commitment to customer satisfaction.
• Establishes personal income goals that are consistent with dealership standards of productivity and devises a strategy to meet those goals.
• Keeps abreast of new products, features accessories, etc., and their benefits to customers.
• Knows and understands equity and values, and is able to explain depreciation to the customer.
• Turns 100 percent of closed deals to finance and insurance manager, along with properly completed paperwork (insurance information, trade title etc.).
• Prepares sold vehicles for customer delivery prior to customer arrival.
• Delivers vehicles to customers, ensuring that each customer understands the vehicle's operating features, warranty and paperwork.
• Introduces customers to service department personnel to emphasize the quality and efficiency of service repairs and maintenance available in the dealership's service department.
• Follows up on all post-delivery items, tag/title work, "we-owes" and special requests to be sure that all customer expectations are met.
• Reviews and analyzes actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
• Attends sales meetings.
• Maintains professional appearance.
• Other tasks as assigned.
• Protects gross profit by arranging financing so outside sources do not have an impact on selling margins.
• Generates additional income through the sales of vehicle service contracts, GAP coverage and maintenance plans.
• Responsible for paperwork involved with the sale of the vehicle, including obtaining customer signatures and securing payoff and insurance information.
• Converts cash deals to finance.
• Maintains good working relationships with several finance sources, including the manufacturer.
• Processes finance and lease deals accurately and fairly through financial sources to secure approval.
• Processes all federal, state and dealer paperwork related to vehicle transaction.
• Understands and complies with federal, state, and local regulations that affect the new- and used-vehicle and finance departments.
• Completes paperwork necessary for vehicle sales and leases in a timely and efficient manner.
• Checks all paperwork for correct title, lien information, taxes etc., before forwarding to accounting.
• Acquires and maintains current state insurance license, completing continuing credit insurance education as needed.
• Provides customers with complete explanation of manufacturer and dealership service procedures and policies.
• Assists in managing the alternative finance source program to ensure that several sources are available.
• Assists in maintaining insurance files.
• Works with sales managers to secure a reasonable profit from every sale.
• Ensures collection of all finance and insurance fees.
• Takes all credit applications.
• Handles rate quotations when necessary.
• Maintains an adequate and current supply of all required contracts and paperwork needed for completion and finalization of car deals.
• Maintains a clean and professional work environment.
• Other tasks as assigned.

Requirements

• Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
• Education and/or Experience
• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• 2-4 years of automotive experience required.
• Language Skills
• Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.
• Mathematical Skills
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume.
• Certificates, Licenses, Registrations
• Valid Driver's License

Skills

Required

• Ability to write simple correspondence.
• Valid Driver's License

Benefits

• Benefits (Eligibility dependent upon employment status) • Medical • Dental • Vision • PTO • 401k • FSA/ HSA • Basic Life Insurance • Long Term Disability • Legal Insurance • Employee Assistance Program • Employee Clinics