Program Manager, Business Operations JD at FloSports in Austin, TX

Job description

• Application
• FloSports is looking for a highly collaborative and execution-oriented Program Manager to lead complex, cross-functional programs that support the company’s growth and operational evolution. Based in Austin, Texas, this role reports to the Director of Business Operations.
• A few characteristics which will make you successful in this role:
• You’re entrepreneurial, aren’t afraid of failure, and have demonstrated success while overcoming roadblocks
• You’re collaborative and a quick study to understand what is important to many different stakeholders across the organization
• You’re humble, receptive to feedback, and willing to roll up your sleeves and do the work yourself when needed
• You can synthesize ambiguous problems and break them down into structured, manageable steps to solve

Responsibilities

• Manage New Sport Vertical Launches
• Lead the end-to-end program for launching new sports verticals, from pre-launch program design and planning through launch and post-launch growth.
• Coordinate the commercial, operational, technical, production, partner, content, marketing, and customer-experience components of each launch.
• Build and maintain an integrated roadmap for planned and potential vertical launches.
• Lead post-launch reviews and incorporate lessons learned into FloSports’ vertical-launch framework.
• Lead Technology and Operational Transformation Programs
• Lead cross-functional programs that introduce new technology, workflows, or operating models into FloSports’ business.
• Support initiatives centered around new content-capture models, partner production technology, remote production capabilities, workflow automation, and operational tooling.
• Develop phased implementation plans that may include product development, pilots, field testing, partner onboarding, training, deployment, and ongoing support.
• Ensure new capabilities are operationally supportable, scalable, and aligned with the customer and partner experience.
• Coordinate change-management activities to drive adoption, clarify new responsibilities, and transition programs into sustainable business operations.
• Coordinate Merger and Acquisition programs
• Lead cross-functional due diligence across internal business units and senior external stakeholders (e.g., advisors, legal counsel, target leadership) to audit risk profiles, uncover operational dependencies, and evaluate target synergies.
• Establish and implement scalable integration frameworks, governance structures, and playbooks that standardize post-merger execution and executive reporting.
• Own Day 1 readiness plans including orchestrating workstream execution and communications to guarantee seamless business continuity upon deal close.
• Drive post-merger synergy realization, tracking critical-path dependencies, operational efficiencies, and integration KPIs to ensure full capture of deal value.
• Apply Data and Financial Rigor
• Build and maintain program budgets, forecasts, business cases, and financial models in partnership with Finance and functional leaders.
• Evaluate potential initiatives using cost-benefit, ROI, scenario, sensitivity, and capacity analyses.
• Build and maintain dashboards and reporting tools that provide visibility into financial performance, operational readiness, delivery progress, and business results.
• Ensure decisions and executive recommendations are supported by reliable data, explicit assumptions, and a clear understanding of financial tradeoffs.
• Drive Accountability, Decisions, and Communication
• Align cross-functional teams around priorities, responsibilities, deliverables, and decision ownership.
• Facilitate difficult decisions when teams face competing priorities, timelines, or resource constraints.
• Identify risks and dependencies early, drive mitigation plans, and escalate unresolved issues with clear options and recommendations.
• Provide concise, decision-oriented updates to executives and stakeholders on program health, milestones, budgets, risks, and required actions.
• Maintain clear documentation of key decisions, commitments, and assumptions

Requirements

• 5+ years of experience in program management, business operations, strategy and operations, consulting, media operations, or a related field.
• Demonstrated experience leading complex, cross-functional programs from planning through implementation across commercial, technical, creative, financial, and operational teams.
• Strong ability to influence senior stakeholders and drive accountability without direct authority.
• Experience managing roadmaps, budgets, dependencies, risks, and executive communications.
• Strong analytical skills and experience using KPIs to guide decisions. Ability to translate data into clear business insights, decisions, and recommendations
• Excellent written and verbal communication skills.
• A hands-on approach and willingness to move between strategic planning and detailed execution.
• Advanced proficiency in Excel or Google Sheets, including financial modeling, data manipulation, and executive-ready reporting.
• Experience working with business-intelligence platforms (Domo, Looker Studio, Tableau, PowerBI, etc)
• Experience in streaming media, live sports, digital media, entertainment, or subscription businesses.
• Familiarity with sports-rights partnerships, live production, video technology, or direct-to-consumer platforms.
• Experience designing pilots and scaling successful technology or operational programs.
• Experience working with external technology vendors or production partners.
• Experience within Growth-stage companies

Skills

Required

• Program management
• Business operations
• Strategy and operations
• Consulting
• Media operations
• Cross-functional program leadership
• Influencing senior stakeholders
• Roadmap management
• Budget management
• Dependency management
• Risk management
• Executive communications

Preferred

• Streaming media
• Live sports
• Digital media
• Entertainment
• Subscription businesses
• Sports-rights partnerships
• Live production
• Video technology

Benefits

• Recognized three years in a row as a Top Workplace by the Austin-American Statesman
• Flexibility at work - you can take control of your profession and personal schedule
• All-hands events hosted in beautiful Austin, Texas
• Annual equity awards for all top performers
• Competitive and comprehensive medical, dental and vision plans
• Peace of mind through company-paid short-term disability, long-term disability and life insurance
• Generous 401(K) company match vested immediately
• Progressive parental leave policies
• Flexible paid time off
• Hack-a-thons and a full calendar of team-building and social events
• Company donation to youth teams and leagues that our employees coach
• Stocked snack bar, catered lunch and breakfast tacos every week