Customer Support Representative-II at Abacus Service Corporation in SACRAMENTO METRO, CA
- Company: Abacus Service Corporation
- Location: SACRAMENTO METRO, CA
- Posted: Sep 17, 2026
- Type: Contract
- Visa sponsorship available
Overview
Join Our Team in Vibrant Sacramento Metro, CA! Are you passionate about delivering exceptional customer support? Join us as a key player in our Meal Manager program, a rapidly growing space within DoorDash. You’ll play a crucial role in ensuring quality management and support, interacting regularly …
Job description
- Join Our Team in Vibrant Sacramento Metro, CA!
- Are you passionate about delivering exceptional customer support? Join us as a key player in our Meal Manager program, a rapidly growing space within DoorDash. You’ll play a crucial role in ensuring quality management and support, interacting regularly with customers, merchants, and Dashers. Your expertise will help us detect and resolve fulfillment challenges, contributing to the successful launch of new pilot initiatives.
Responsibilities
- Delivering exceptional customer support
- Ensuring quality management and support
- Interacting regularly with customers, merchants, and Dashers
- Detecting and resolving fulfillment challenges
- Contributing to the successful launch of new pilot initiatives
Requirements
- Availability to work 9am - 6pm CST, Saturday - Wednesday, with flexibility for schedule changes.
- Excellent verbal communication skills.
- Strong attention to detail.
- Ability to adapt to changing contexts.
- Experience with support tools such as Zendesk or Salesforce.
- Background in last-hour logistics or delivery customer service.
- Experience with Slack.
- Familiarity with SQL is a plus.
Skills
Required
- Excellent verbal communication skills
- Strong attention to detail
- Ability to adapt to changing contexts
Preferred
- Experience with Slack
- Familiarity with SQL