Provider Research Analyst at Conservice in Mandan, ND

Job description

• Job Description

Responsibilities

• Provider Outreach: Evaluate and engage utility providers to secure the most efficient bill delivery methods.
• System Troubleshooting: Monitor automated workflows and quickly diagnose production robot exceptions.
• Data Investigation: Analyze, track, and resolve recurring processing failures for incoming emails and bills.
• Process Optimization: Identify and champion opportunities to increase automation, reduce manual work, and maximize system accuracy.
• Cross-Functional Collaboration: Act as a vital liaison between external utility vendors and internal development/testing teams.
• Provider Outreach: Evaluate and engage utility providers to secure the most efficient bill delivery methods.
• System Troubleshooting: Monitor automated workflows and quickly diagnose production robot exceptions.
• Data Investigation: Analyze, track, and resolve recurring processing failures for incoming emails and bills.
• Process Optimization: Identify and champion opportunities to increase automation, reduce manual work, and maximize system accuracy.
• Cross-Functional Collaboration: Act as a vital liaison between external utility vendors and internal development/testing teams.

Requirements

• Tech-Savvy: Strong overall computer aptitude, including high comfort with Google products.
• Analytical Problem-Solver: Exceptional attention to detail with a natural talent for troubleshooting system anomalies.
• Clear Communicator: Professional written and verbal skills, backed by excellent phone and email etiquette for vendor outreach.
• Driven Work Ethic: Self-motivated and capable of working independently with a strong sense of urgency.
• Adaptable: Highly flexible, open to direction, and eager to thrive in a dynamic, fast-paced environment.
• Requirements
• Tech-Savvy: Strong overall computer aptitude, including high comfort with Google products.
• Analytical Problem-Solver: Exceptional attention to detail with a natural talent for troubleshooting system anomalies.
• Clear Communicator: Professional written and verbal skills, backed by excellent phone and email etiquette for vendor outreach.
• Driven Work Ethic: Self-motivated and capable of working independently with a strong sense of urgency.
• Adaptable: Highly flexible, open to direction, and eager to thrive in a dynamic, fast-paced environment.

Skills

Required

• Strong overall computer aptitude
• High comfort with Google products
• Exceptional attention to detail
• Troubleshooting system anomalies
• Excellent phone and email etiquette
• Self-motivated
• Ability to work independently
• Strong sense of urgency
• Highly flexible
• Open to direction