Program Manager (Executive Experiences) at Tailored Management in Burlingame, CA

Job description

• Program Manager (Executive Experiences)
• Location: Fully Onsite -- Burlingame, CA
• Type: Full-Time W2 Contract | 40 hours | M-F | No OT
• Duration: Initial 8-month term with probable extension/conversion
• Target Start: November 2026
• Benefits: Medical, dental, vision, 401(k), paid vacation & sick leave
• Interview Process: 2 virtual rounds
• Reason for opening: Leave of absence backfill
• We believe that human potential is truly limitless. This belief drives us to create technology that helps break down any barrier that divides us. We imagine a world where physical distance doesn't limit our ability to connect and collaborate with one another and neither do our devices. A world where technology expands what's possible for all of us and ensures that our friends and coworkers are always within reach. We bring together the brightest cross-disciplinary minds in one place to deliver our mission: build tools that help people feel connected, whenever, wherever.
• The Executive Engagement team designs and delivers highly curated immersive engagements that inspire and empower senior executives to advance their transformation goals. Our programs drive long-term alignment, accelerate business outcomes, and strengthen the company's position as a trusted technology partner.
• The Executive Experiences Program Manager is responsible for the management and delivery of world-class Executive briefings for partners and clients. The successful candidate will be supporting day-to-day management of the Executive Briefing Program in Burlingame and providing operational support to the global program.

Responsibilities

• Own the end-to-end logistics, coordination, and ongoing management of the Burlingame, CA Executive Briefing Center, including on-the-day, on-site coordination with internal cross-functional partners.
• Serve as the central point of contact to all internal stakeholders (e.g., Facilities, Security, Culinary, A/V, etc.) involved in delivery and execution of briefings in the Burlingame, CA Executive Briefing Center.
• Partner closely with Executive Engagement Leads and sales teams to deliver high-impact, memorable executive experiences in line with broader business goals.
• Manage vendor relationships and inventory supply related to the Burlingame, CA Executive Briefing Center.
• Manage systems, tooling, and reporting for the global Executive Briefing Program.
• Identify and document process improvements that carry forward.
• Support management and creation of Executive Briefing Program assets and resources to drive internal awareness and external demand.
• Apply industry best practices for Executive Briefing Programs by utilizing systems, processes, and frameworks that increase operational efficiencies.

Requirements

• 6+ years in executive engagement, events, or program management.
• Experience as the on-site owner during live executive events, including real-time problem resolution.
• Strong stakeholder management and cross-functional collaboration.
• Comfort building and maintaining trackers, dashboards, or reporting in Google Sheets.
• Excellent written, verbal, and interpersonal communication.
• Strong organizational skills and meticulous attention to detail.
• Program/operations management — running an executive experiences center day-to-day, including supplies, inventory, and product showcasing
• Cross-functional relationship building and stakeholder coordination
• Exceptional attention to detail plus strong written and verbal communication, including comfort interacting directly with senior/C-level executives
• Prior experience at the company or elsewhere in the tech industry
• Background in events, executive engagement, or high-touch customer programs
• Comfort operating in ambiguity at a rapid pace while juggling multiple projects at different stages
• Experience in global, cross-regional collaboration.
• Vendor and hospitality management experience.
• Familiarity with AI tools for operational efficiency.
• Knowledge of Wearables and other Consumer Electronics technologies.

Skills

Required

• Program/operations management
• Cross-functional relationship building
• Stakeholder coordination
• Attention to detail
• Written and verbal communication

Preferred

• AI tools for operational efficiency
• Vendor and hospitality management
• Global cross-regional collaboration