Parts Customer Service at Owen Equipment Company in Owen Equipment - 01 - Portland, OR 97230

Job description

• Position Type
• Full Time
• Job Shift
• Day
• Owen Equipment is looking to hire an experienced Parts Sales Customer Service Representative to join our growing team in Portland, OR. We are one of the largest Vactor and Elgin dealers in the United States and sell, service and rent sewer cleaners, vacuum excavators, street sweepers and related accessories, as well as cranes, compressors and service bodies. We are the largest supplier in the Western U.S. of replacement brushes and brooms for sweeping equipment. We maintain five full-service locations in Portland, Oregon; Kent, Washington; Spokane, Washington; Fairfield, California; and Salt Lake City, Utah and our customer base consist of the largest municipalities and contractors in the Western U.S. Our equipment is critical to keeping our streets and sewer systems clean, locating buried infrastructure during construction projects, and helping to build and maintain our electrical grid.
• The key to our success has been our people. And that’s still true today. Every team member is extremely knowledgeable about our products and the industries in which they serve. Whether it’s parts, service, or sales, we know what our customers’ need because we know what they do. We are a fast-growing entrepreneurial company with many opportunities for advancement and professional development. We are looking for highly talented individuals with high ambition and a desire to advance their career and grow into more senior roles as their abilities allow.
• Benefits: Full Benefits Package including Medical, Dental, Vision, FSA, HSA, and 100% company paid Life, STD, and LTD. We have PTO that accrues weekly, paid holidays (eligible after 30 days from start), and 401(k) with company match.
• Visit our website www.owenequipment.com for an overview of our company.

Responsibilities

• As a Parts Sales Customer Service Representative, you will be responsible for providing excellent customer service and support to our parts customers, both in person and over the phone. You will also assist with inventory management, order processing, invoicing, shipping, and receiving of parts.

Requirements

• To be successful in this role, you should have the following qualifications:
• High school diploma or equivalent.
• At least one year of experience in the automotive/truck parts industry is a plus.
• Knowledge of parts catalogues, inventory systems and computer applications.
• Ability to communicate effectively and courteously with customers and co-workers.
• Ability to handle multiple tasks and prioritize workload.
• Ability to work independently and as part of a team.
• Valid driver’s license and clean driving record.
• Ability to lift up to 50 lbs. and work in various weather conditions.

Skills

Required

• Effective communication
• Team player
• Strong work ethic
• Great attitude
• Parts catalogues
• Inventory systems
• Computer applications