Barista at Sun Communities & Sun Outdoors in Southfield, MI, US

Job description

• Baristas prepare and serve a variety of delicious 'We Proudly Serve' Starbucks coffee, tea and other beverages for Sun team members at its cafe, while ensuring to provide prompt, quality customer service. They ensure the beverage bar is clean and sanitary, paper products are stocked, and assist in various areas of the office as needed.

Responsibilities

• Greets team members and takes orders; prepares and serves Starbucks espresso, coffee, tea and other beverages, as well as various food offerings, in accordance to established service standards. (Essential)
• Cleans, sanitizes and maintains beverage bar area, including counters and equipment. (Essential)
• Ensures proper food handling procedures are followed, including dating and monitoring expiration dates. (Essential)
• Ensures consistent product availability by keeping adequate inventory; communicates shortages as necessary. (Essential)
• Stocks and replenishes food, beverage, paper products and utensils as needed. (Essential)
• Efficiently serves team members by being knowledgeable of offerings.
• Receives, unloads and distributes delivery orders.
• Arranges and maintains food offerings within the pastry case.
• Assists with various administrative duties including ordering products, organizing stock room, coordinating vendors, etc.
• Performs shift opening and closing duties as assigned.
• Other duties as assigned.
• Researches and resolves quality and service complaints and/or issues, escalating those that need further resolution to supervisor.

Requirements

• High School Diploma or GED (Required)
• 6 months in Previous experience in a barista role; Starbucks experience strongly preferred (Required)
• 1 year in Previous experience in a customer-facing role (Required)
• Ability to work under minimal supervision
• Basic computer proficiency, including the ability to use email and the internet
• Strong communication skills
• Strong customer service skills
• Professional appearance
• Must have a valid driver's license

Skills

Required

• Strong communication skills
• Strong customer service skills
• Professional appearance
• Must have a valid driver's license

Benefits

• At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.
• Comprehensive Medical and Prescription coverage with 4 plan options so you can choose the plan that best meets the needs of you and your family
• Comprehensive Dental and Vision Plans
• On-Site Fitness Center
• Voluntary Health and Dependent Care Reimbursement Accounts
• Life, Accidental Death & Dismemberment Insurance and Dependent Life
• Short and Long-Term Disability Coverage
• 401(k) Plan with Sun matching contribution
• Employee Assistance Program
• Identity Theft Insurance
• Legal Assistance Plan
• Pet Insurance
• Tuition Reimbursement program providing financial support to team members who further their formal education
• Vacation RV Site Discounts for team members when visiting Sun resorts across the nation
• Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
• Up to six weeks of paid parental leave for the birth of a child, adoption, or placement of a child
• Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty