Sales Coordinator at Sun Communities & Sun Outdoors in Grand Haven, MI, US

Job description

• The Sales Coordinator handles the routine sales office work and administrative responsibilities of the community.

Responsibilities

• Greets and establishes rapport with guests, current and prospective residents. Provides prospects with appropriate information regarding the community as requested (Essential)
• Performs general administrative functions such as answering phones, typing, copying, faxing, filing, and other duties as assigned (Essential)
• Assists with the preparation of marketing materials including brochures and flyers that pertain to homes for sale (new, pre-owned, and brokered homes), community events, and other related materials as directed by their manager (Essential)
• Assists prospective residents by checking the status of Sun Homes inventory (Essential)
• Reviews new and pre-owned home listings, shows homes to prospective residents, and assists with rental applications at the discretion of the Community/Sales Manager or Sales Supervisor (Essential)
• Refers all sales prospects to Community/Sales Manager or Sales Supervisor, completes prospect card, and enters lead into NetSuite in a timely manner
• Coordinates with the Underwriting department to obtain approvals on prospective resident applicants; tracks all approvals and denials
• Reviews and codes invoices and statements for Community/Sales Manager or Sales Supervisor approval
• Handles and resolves resident/customer routine questions and inquires in a timely and professional manner. Fields comments, suggestions, and complex situations to the appropriate manager
• Ensures office supplies are sufficiently stocked and prepares supply orders as needed
• Prepares and prints communications such as lease agreements, addendums to lease agreements, and notices to vacate as necessary
• Assists with planning and coordinating resident relations events and activities within the community
• Maintains records and files in accordance with the Operations Manual
• Completes new move-in incentive requests for non-Sun Homes deals
• Other duties as assigned

Requirements

• High School Diploma or GED (Required)
• 1 year in in a sales coordinator or in another administrative position (Required)
• Strong customer service skills
• Good problem-solving skills
• Excellent verbal and written communication skills
• Professional appearance
• Intermediate to advanced computer proficiency with the ability to use the Microsoft Office Suite, email, internet, and provide data entry in a timely and efficient manner
• Must have a valid driver's license

Skills

Required

• Strong customer service skills
• Good problem-solving skills
• Professional appearance
• Must have a valid driver's license

Benefits

• At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, cool perks, and flexibility.
• 401(k) Plan with employer matching contribution
• Employee Assistance Program
• Identity Theft Insurance
• Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
• Site Rent Discounts for team members who live in our communities
• Paid sick leave
• Various paid holidays, bereavement time and pay for jury duty