Front Desk Associate - Opener at Retro Fitness in NJ-Fort Lee-07024

Job description

• This is not a seasonal position. Please only apply if you can work beyond the summer.
• The Front Desk Associate or Membership Experience Associate (MEA) is the face of the Retro Fitness outlet in Fort Lee, NJ. The MEA is the first person a member or guest sees when entering the gym. The opener is a critical position as being reliable and early to open the club is a must. It is important that this person is outgoing, friendly, team-oriented with great communication skills. Sales skills are required for this position. The MEA must also have superb multi-tasking skills and enjoy helping people.

Responsibilities

• ⦁ Opening the club on time.
• ⦁ Greeting and checking in members and guests as they enter the club.
• ⦁ Resolving member/guest issues in an effective manner.
• ⦁ Membership tours/sales and retention.
• ⦁ Selling in-store merchandise such as Retro Blends Smoothies, Cooler Drinks, Pro Shop items, etc.
• ⦁ Ensuring a safe and clean environment for all members and staff.
• ⦁ Picking up weights up to 45-60 lbs. is required.
• ⦁ Applicable downtime tasks provided by Management may include upkeep & walk throughs of facility.
• ⦁ Opening and closing the facility if scheduled.
• ⦁ Following company policies and procedures.

Requirements

• ⦁ Sales experience is required.
• ⦁ This is a part-time, hourly position. A minimum of 15-20 hours per week is required.
• ⦁ Preferred retail and/or hospitality experience.
• ⦁ A positive, upbeat attitude and personality.
• ⦁ Effective ability to communicate with members, guests, coworkers and managers.
• ⦁ The ability to multi-task.
• ⦁ Customer service oriented.
• ⦁ Punctual, responsible, reliable and pays attention to detail.
• ⦁ Handling cash and other transactions at Point of Sale.
• ⦁ Willingness to learn and work in a goal-oriented and structured environment.

Skills

Required

• Sales skills
• Multi-tasking skills
• Customer service oriented
• Effective communication skills

Preferred

• Retail and/or hospitality experience

Benefits

• Bonus based on performance
• Company parties
• Employee discounts
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Training & development
• Wellness resources
• $15.92 per hour.
• Attractive commission ($10 or $20 per membership sold)
• Monthly bonus structure
• Complimentary Ultimate Membership to this location (excluding access to other Retro Fitness locations and guest access)
• With the adjacent wellness center, Edge Well: Free use of recovery modalities, Free orthopedic evaluation and treatment (first time), Discounted follow-up treatments
• 30% off Retro Blends smoothies, cooler drinks, protein bars, apparel, and other Pro Shop items
• 15% off Spartan Meals
• 15% off Personal Training packages.
• NASM discounts
• Flexible schedule
• Positive company culture
• Compensation: $15.92 per hour