Full Time Lead Front Desk Coordinator at St. Luke's University Health Network in Stroudsburg, PA - 208 Lifeline Rd
- Company: St. Luke's University Health Network
- Location: Stroudsburg, PA - 208 Lifeline Rd
- Posted: Sep 17, 2026
- Type: Full-time
- Experience: 5+ years
Overview
The Lead Front Desk Coordinator performs, organizes, and prioritizes all administrative functions. In conjunction with the Facility Director and Front Desk Manager, the Lead Front Desk Coordinator is responsible for overseeing all front desk staff and any additional administrative functions through …
Job description
- The Lead Front Desk Coordinator performs, organizes, and prioritizes all administrative functions. In conjunction with the Facility Director and Front Desk Manager, the Lead Front Desk Coordinator is responsible for overseeing all front desk staff and any additional administrative functions through the clerical departments.
Responsibilities
- Meets all essential requirements and can completely function as a Front Desk Coordinator
- Provides supervision and guidance to designated staff, including developing and coordinating administrative activities.
- Oversees all required clerical functions, provides feedback and improvement suggestions in the clinics’ workflow and efficiency.
- Assist the Front Desk Manager in staffing, maintaining, and overseeing all secretarial personnel.
- Helps in the training of new hires and any additional training requests from current Front Desk Coordinators.
- Assists, on an as directed basis, the Front Desk Manager in maintaining and completing all Epic registration, account, and claim edit work queues.
- Acts as a point person or contact for Front Desk Coordinators to contact regarding questions and problems.
- May assist the Front Desk Manager in periodic site visits
- Dispense information and answers questions regarding the facility and its services.
Requirements
- High School diploma or equivalent required. Bachelor’s Degree in Business or other health related field preferred.
- A minimum of five years’ experience as a Medical Receptionist in the health care field. Previous Rehabilitation experience preferred. Excellent customer service and interpersonal skills required (office setting preferred). General computer experience with data entry required. Insurance background preferred. Knowledge of medical terminology required. Previous experience with Epic is a plus.
Skills
Required
- Knowledge of medical terminology
Preferred
- Previous Rehabilitation experience
- Insurance background
- Previous experience with Epic
About St. Luke's University Health Network
St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.