Allstate Customer Service Representative at Allstate Insurance in CO-Broomfield-80020 Hybrid - US
- Company: Allstate Insurance
- Location: CO-Broomfield-80020 Hybrid - US
- Posted: Sep 17, 2026
- Type: Full-time
- Salary: $40,000.00 - $60,000.00 per year
Overview
Join our dynamic Allstate Insurance Agency team in Broomfield, CO, as a Customer Service Representative! This role is perfect for someone passionate about helping customers and providing exceptional service in the insurance industry.
Job description
- Join our dynamic Allstate Insurance Agency team in Broomfield, CO, as a Customer Service Representative! This role is perfect for someone passionate about helping customers and providing exceptional service in the insurance industry.
- As a licensed sales professional, you'll learn the business inside and out. You'll help grow an Allstate agency and build relationships in your community.
- And that's just the beginning. Continue your journey and explore other exciting opportunities within the agency and beyond, including potentially becoming an Allstate agency owner.
Responsibilities
- Assist customers with policy inquiries and provide accurate information about coverage options.
- Process policy changes, renewals, and claims efficiently and accurately.
- Build and maintain strong customer relationships through effective communication.
- Identify customer needs and recommend appropriate insurance solutions.
- Handle customer complaints with professionalism and empathy.
- Utilize agency software to manage customer information and documentation.
- Participate in team meetings and training sessions to enhance product knowledge.
- Support marketing efforts by promoting agency services and products.
Requirements
- High school diploma or equivalent; college degree preferred.
- Previous experience in customer service or insurance industry is a plus.
- Active insurance license or willingness to obtain one.
- Strong communication skills and a customer-first attitude.
- Ability to multitask and work in a fast-paced environment.
- Proficient in Microsoft Office Suite and agency management software.
- Detail-oriented with excellent organizational skills.
- Team player with a positive attitude and a desire to learn.
Skills
Required
- Strong communication skills
- Customer-first attitude
- Ability to multitask
- Work in a fast-paced environment
- Proficient in Microsoft Office Suite
- Proficient in agency management software
- Detail-oriented
- Excellent organizational skills
- Team player
- Positive attitude
- Desire to learn
Benefits
- Bonus based on performance
- Dental insurance
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Compensation: $40,000.00 - $60,000.00 per year
About Allstate Insurance
Allstate Insurance Agency - Rick Hernandez has been serving the Broomfield community for over a six years. Our commitment to providing personalized service and tailored insurance solutions has made us a trusted choice for customers. Join our team and experience a supportive work environment where your contributions are valued and recognized. Flexible work from home options available.