Customer Service Representative at Allstate Insurance in PA-Harrisburg-17109
- Company: Allstate Insurance
- Location: PA-Harrisburg-17109
- Posted: Sep 17, 2026
- Type: Full-time
- Salary: $16.00 - $18.00 per hour
Overview
Come join us! We value teamwork, work balance, fun and food! As an Insurance Customer Service Rep, you will be the main link between our customers and agency sales staff. You will get to build relationships with our customers and provide outstanding customer support, while assisting the existing tea…
Job description
- Come join us! We value teamwork, work balance, fun and food! As an Insurance Customer Service Rep, you will be the main link between our customers and agency sales staff. You will get to build relationships with our customers and provide outstanding customer support, while assisting the existing team. Your attention to detail, experience in customer support, and desire to help grow the agency make you an ideal fit.
- We welcome customer-focused and empathetic team member and anticipate internal growth opportunities for especially driven and sales-minded candidates.
- As a licensed sales professional, you'll learn the business inside and out. You'll help grow an Allstate agency and build relationships in your community.
- And that's just the beginning. Continue your journey and explore other exciting opportunities within the agency and beyond, including potentially becoming an Allstate agency owner.
Responsibilities
- Establish customer relationships and follow up with customers as needed.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Provides personalized, professional customer service experiences by building trust and developing strong customer relationships.
- Responds to customer inquiries regarding coverages, billing, claims, or products by helping processes change to existing accounts and policies.
- Schedules appointments with existing or prospective customers for agency employees
Requirements
- Demonstrated customer service experience
- Insurance Property & Casualty License must be obtained
- Able to effectively relate to a customer, answer their questions, and anticipate their needs.
- Excellent communication skills to assist customers and coordinate with other agency team members
- Experienced with PC software applications (Microsoft Office Suites, Intern
- et Explorer)
- Bilingual Spanish preferred but not required.
Skills
Required
- Customer service experience
- Insurance Property & Casualty License
- Excellent communication skills
Preferred
- Bilingual Spanish
Benefits
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
- Parental leave
- Free food & snacks
- Compensation: $16.00 - $18.00 per hour