Customer Service Agent at Allstate Insurance in SC-Duncan-29334 Hybrid - US
- Company: Allstate Insurance
- Location: SC-Duncan-29334 Hybrid - US
- Posted: Sep 17, 2026
- Type: Full-time
- Salary: $40,000.00 - $60,000.00 per year
Overview
We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. As a licensed sales professional, you'll learn the business inside and out. You'll help grow an Allstate agenc…
Job description
- We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
- As a licensed sales professional, you'll learn the business inside and out. You'll help grow an Allstate agency and build relationships in your community.
- And that's just the beginning. Continue your journey and explore other exciting opportunities within the agency and beyond, including potentially becoming an Allstate agency owner.
Responsibilities
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Requirements
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
Skills
Required
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
Benefits
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
- Compensation: $40,000.00 - $60,000.00 per year