Licensed Customer Service Professional at Allstate Insurance in PA-Oakmont-15139 Fully Remote - US
- Company: Allstate Insurance
- Location: PA-Oakmont-15139 Fully Remote - US
- Posted: Sep 17, 2026
- Type: Part-time
- Salary: $15.00 per hour
Overview
The Ryan Deasy Allstate Agency is seeking a licensed Customer Service Specialist to join our growing team on a part-time basis. This role is essential in ensuring a high level of service for our clients by handling inbound calls, assisting with policy changes, and providing billing support.
Job description
- The Ryan Deasy Allstate Agency is seeking a licensed Customer Service Specialist to join our growing team on a part-time basis. This role is essential in ensuring a high level of service for our clients by handling inbound calls, assisting with policy changes, and providing billing support.
- At the Ryan Deasy Allstate Agency, we are committed to providing exceptional service to our clients and a supportive environment for our team members. This role is perfect for someone who is licensed, detail-oriented, and enjoys helping people while maintaining a flexible part-time schedule.
- As a licensed sales professional, you'll learn the business inside and out. You'll help grow an Allstate agency and build relationships in your community.
- And that's just the beginning. Continue your journey and explore other exciting opportunities within the agency and beyond, including potentially becoming an Allstate agency owner.
Responsibilities
- Answer and manage incoming client phone calls in a professional and friendly manner
- Assist clients with endorsements and policy changes on auto, home, and other lines of insurance
- Provide clear explanations of billing statements, payments, and account balances
- Process customer requests accurately and in a timely fashion
- Ensure compliance with state and Allstate guidelines in all client interactions
- Support the agency team with administrative and service-related tasks as needed
Requirements
- Active Pennsylvania Property & Casualty License (required)
- Prior experience in insurance customer service or related field preferred
- Strong communication and problem-solving skills
- Ability to work independently and manage multiple tasks
- Proficient with basic computer systems and agency management software (training provided)
Skills
Required
- Strong communication
- Problem-solving
- Detail-oriented
- Ability to work independently
- Manage multiple tasks
- Basic computer systems
- Agency management software
Benefits
- Part-Time Position (Looking for help 2 days/week)
- Competitive hourly pay, with opportunity for growth within the agency
- Compensation: $15.00 per hour