Customer Service Representative at Allstate Insurance in NC-Durham-27713

Job description

• The Personal Lines Producer at D. Hatcher & Associates, Allstate is responsible for maintaining and maximizing profitable relationships with personal lines clients and for growing the book of business through new client sales.
• As a licensed sales professional, you'll learn the business inside and out. You'll help grow an Allstate agency and build relationships in your community.
• And that's just the beginning. Continue your journey and explore other exciting opportunities within the agency and beyond, including potentially becoming an Allstate agency owner.

Responsibilities

• Identify, qualify, and develop personal insurance opportunities with new and existing clients in person, online, by phone, and through written communication.
• Foster and maintain excellent relationships with clients and prospects through regular follow-up, accurate and timely quotations, and general account support. Anticipate, respond to, and follow up on all existing client needs.
• Actively prospect, round accounts, and solicit increases in existing client coverage as well as network for new clients, including win backs.
• Obtain best coverage/rate for insured, process quotes, and bind insurance coverage; follow up as necessary with inspection, photos, and other documentation. Present policies to insured and educate them on coverages and rates.
• Foster and maintain excellent relationships with customers and prospects through regular follow up, timely quotations, and general account support.
• Support and prepare clients for renewal and retention, and maintain strong client relationships.
• Anticipate, respond to, and follow up on all existing client needs.

Requirements

• Possess a valid driver’s license and a source of reliable transportation.
• You must be willing to obtain an Insurance license.

Skills

Required

• Valid driver's license
• Reliable transportation

Benefits

• Flexible schedule
• Paid time off
• Training & development
• For the right high-performing candidate who meets quotas, there is a potential for work-from-home flexibility
• Excellent career path and mostly recession-proof industry
• Base pay plus commissions (based on minimum production requirement)
• Bonuses
• Paid Time Off
• Professional Development
• Job Stability in a growing industry
• We'll reimburse you for the Property and Casualty
• Compensation: $16.00 - $20.00 per hour