Operations Manager, Door Shops, Newington, CT at Woodgrain in Newington, CT, USA, 06111<br/>

Job description

• Looking for stability? Join Woodgrain! We’re growing fast and offering lifetime careers in a supportive work environment.
• The Operations Manager, Door Shops provides strategic and operational leadership for multiple door shop operations at the Newington, CT, location. This position is responsible for driving operational excellence, developing high-performing teams, achieving financial and service objectives, and ensuring the effective execution of safety, quality, productivity, and customer service initiatives. The role partners closely with leadership teams across operations, sales, and supply chain functions to support sustainable business growth and continuous improvement. The primary focus is standing up a new high-speed door shop operation adjacent to an existing site, including a ~200,000 sq ft facility build-out, equipment installation, hiring ~100 employees, and launching full-scale production operations.
• Role Type
• Primary: Greenfield Build
• Secondary: Launch and Stabilization
• This is not a maintenance or turnaround role. It is a build → launch → stabilize leadership role.

Responsibilities

• Leadership & Team Development
• • Lead, coach, and develop door shop leadership teams and operational staff.
• • Recruit, develop, and retain high-performing talent across multiple locations.
• • Build a culture centered on integrity, safety, servant leadership, respect for people, and customer focus.
• • Foster an inclusive and engaging work environment that promotes accountability and performance.
• • Ensure succession planning and workforce readiness to support current and future business needs.
• Operational Excellence
• • Direct daily operations to ensure safety, quality, productivity, and service objectives are achieved.
• • Optimize people, equipment, processes, and resources to improve operational efficiency.
• • Lead continuous improvement initiatives that drive performance and cost effectiveness.
• • Ensure compliance with company policies, procedures, and operational standards.
• • Manage special-order exterior and interior door programs while maintaining service excellence.
• • Collaborate with business partners to identify and develop new growth opportunities within door shop operations.
• Business & Financial Performance
• • Support sales and margin objectives through effective operational execution.
• • Utilize financial planning, forecasting, and budgeting practices to support business performance.
• • Monitor key performance indicators including inventory levels, fill rates, quality, and productivity.
• • Collaborate with operations leadership to develop annual, monthly, and ad hoc forecasts.
• • Drive initiatives that improve operational results while balancing customer and business requirements.
• Customer & Stakeholder Partnership
• • Partner with internal and external customers to understand business needs and improve performance.
• • Ensure service level expectations are consistently achieved, including quality and on-time delivery.
• • Collaborate effectively with cross-functional teams to align priorities and drive business results.
• • Communicate operational goals, performance expectations, and results across all levels of the organization.

Requirements

• • Preferred 5 years of leadership experience in manufacturing, warehouse, production, or distribution operations.
• • Preferred 3 years of door shop or pre-hung door manufacturing experience.
• • Experience leading high-volume, multi-shift operations.
• • Experience managing assembly-based production environments.
• • Proven ability to hold teams accountable and deliver results within established timelines.
• • Knowledge of the millwork industry preferred.
• • Strong financial, analytical, and problem-solving capabilities.
• • Excellent communication, presentation, and leadership skills.
• • Ability to make informed decisions in a fast-paced, dynamic environment.
• • Advanced computer and business systems proficiency.
• • Bachelor's degree in Business, Operations, Supply Chain, Engineering, or related field preferred.
• • Equivalent combination of education and relevant leadership experience will be considered.
• • Demonstrated success leading large operational teams in a manufacturing or distribution environment.

Skills

Required

• Leadership
• Communication
• Presentation
• Problem-solving
• Accountability
• Decision-making
• Key performance indicator monitoring
• Business systems proficiency

Benefits

• We invest in our people and provide a strong, supportive workplace:
• • Medical, Dental & Vision Insurance
• • HSA and FSA Options
• • 401(k) with Company Match
• • Paid Time Off and Company Holidays
• • Life Insurance and Disability Coverage
• • Employee Assistance Program
• • Career Growth and Development Opportunities
• Health, Dental, and Vision Insurance
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• 401(k) with a Company Match
• Group Term Life Insurance and AD&D
• Employer Paid Long-Term & Short-Term Disability
• Voluntary Supplemental Hospital and Accident Plans
• Employee Assistance Program
• 8 Company Paid Holidays & 1 Floating Holiday
• Paid Time Off (PTO)