Manager, Event Marketing at ICE in US-FL-Jacksonville

Job description

• Job Purpose
• Intercontinental Exchange (ICE) is seeking an experienced and strategic Event Manager to join our marketing team. This role leads the end-to-end planning and execution of a diverse portfolio of events across the U.S., including large-scale conferences, virtual events, and exclusive executive forums that engage senior corporate leaders globally. The Event Manager will own event strategy and delivery, drive operational excellence, and serve as a primary point of contact for internal stakeholders and external partners.
• The ideal candidate brings a strong track record in corporate event management, excels at leading complex, high-visibility programs, and is passionate about delivering exceptional experiences that advance business objectives.
• This position is office-based (5 days/week) with travel required, including some evenings and weekends.

Responsibilities

• Event strategy and execution
• Lead end-to-end planning and execution of in-person conferences, executive forums, and proprietary ICE events, including venue selection, vendor negotiations, catering, A/V, and on-site production
• Develop and manage detailed event timelines, run-of-show documents, and production schedules, ensuring seamless delivery across all workstreams
• Serve as the on-site lead for events, managing vendors, and real-time problem resolution
• Own the planning and technical execution of virtual and hybrid events, including platform strategy, speaker management, and attendee experience
• Vendor and budget management
• Build and manage relationships with external vendors, venues, and production partners
• Own event budgets end-to-end, including forecasting, expense tracking, reconciliation, and purchase order processing
• Maintain accurate vendor records, contracts, and post-event documentation
• Oversee promotional item strategy, including branded merchandise sourcing, inventory management, fulfillment coordination, and post-event reconciliation
• Stakeholder and speaker management
• Partner with senior internal stakeholders to align event goals, messaging, and programming with broader marketing and business objectives
• Manage event registration platforms and attendee communications, ensuring a high-quality experience from invitation through post-event follow-up
• Lead speaker and VIP logistics, including travel, accommodations, briefing materials, and on-site coordination
• Act as a primary point of escalation for attendee and stakeholder inquiries before and during events
• Reporting and continuous improvement
• Deliver comprehensive post-event analysis, including attendance data, stakeholder feedback, and actionable recommendations
• Maintain and evolve internal event calendars, project trackers, and shared documentation
• Help drive continuous improvement by identifying process gaps and leading the development of scalable best practices and playbooks across the events function

Requirements

• Bachelor's degree in Marketing, Business, Hospitality, or a related field
• 5+ years of experience in corporate event management, with demonstrated ownership of large-scale or high-visibility programs
• Proven ability to manage complex, multi-workstream projects from strategy through execution
• Strong budget and vendor management skills
• Excellent verbal and written communication skills, with the ability to engage and collaborate effectively with stakeholders at all levels of the organization
• Ability to thrive in a fast-paced, collaborative, cross-functional environment
• Proficiency with Microsoft Office Suite (Excel, PowerPoint, Outlook, Word)
• Willingness to travel and work occasional evenings and weekends as events require
• Experience with event management and registration platforms (e.g., Cvent, Eloqua, ON24)
• Background in B2B or financial services marketing environments
• Proficiency with project management tools (e.g., Monday.com, Smartsheet)
• Experience leading executive-level or client-facing events programs
• Familiarity with hybrid event production and virtual event technology

Skills

Required

• Event strategy and execution
• Vendor and budget management
• Stakeholder and speaker management
• Reporting and continuous improvement