Customer Service Representative - State Farm Agent Team Member at State Farm Agent in FL-Palm Beach Gardens-33403

Job description

• As a Customer Service Representative - State Farm Agent Team Member with Kelly Hagar - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
• Opportunity for bonus based on pivoting and sales.
• Working hours of 8:30-5:00 EST.
• We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.
• Answer incoming calls.
• Processing payments.

Requirements

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Previous insurance experience and knowledge preferred.
• Must hold a 4-40 Customer Representative License.

Skills

Required

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.

Benefits

• Health insurance
• Opportunity for advancement
• Paid time off
• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Compensation: $35,000.00 - $40,000.00 per year