Cash Room Auditor - Seasonal (18+) at Bear Creek Mountain Resort and Conference Center in Macungie, PA

Job description

• The ideal Cash Room Auditor for Bear Creek has cash handling experience, is detail oriented and able to analyze and resolve cash handling discrepancies. This position will be an important member of the Accounting team, ensuring the accuracy of cash counts for the point of sale system transactions and providing reports throughout the organization. Accuracy is key in this position. The right person will help account for and protect the cash assets for the organization.

Responsibilities

• Count safe in a secure manner and balance daily. Reconcile any discrepancies
• Collect cash bags from areas through the resort
• Reconcile cash bags against transactions recorded in various systems. Resolve discrepancies between cash bags and reports.
• Reset cash bags to beginning amount
• Run daily transaction reports and combine into one report to be distributed to Senior Management and relevant departments
• Audit restaurant, retail and other outlet receipts and rectify any errors
• Verify all checks are closed in the POS (point of Sale) system
• Acknowledge all guests and respond promptly to their needs, however busy and whatever time of day. Ensure unresolved incidents are reported to Manager/Supervisor
• Familiarity with all hotel services/features and local attractions/activities to respond to guest inquiries accurately
• Contribute to the team's success by accomplishing tasks and assisting with projects as needed
• Maintain knowledge and compliance with departmental policies, service procedures, and standards
• Work as a team member to ensure our guests have the best possible experience
• Understand emergency procedures and be able to apply them when necessary
• Report any incidents, property damage or injuries immediately to Manager/Supervisor
• Attend department meetings and training sessions as necessary
• Other duties as assigned by Manager and/or Supervisor
• Support Southern Management's Mission, Vision, and Values
• Comply with Bear Creek and Southern Management's policies and procedures

Requirements

• Must be at least 18 years of age
• Cash handling experience
• Intermediate level Excel experience
• High School Diploma or equivalent required
• Availability during peak operating times, i.e.: weekends, holidays and special events
• Work with minimal supervision
• High degree of accuracy and detail oriented
• Follow directions thoroughly
• Guest Service skills
• Ability and willingness to learn new software programs
• Maintain confidentiality of guest information and pertinent hotel data
• Excellent written and verbal communication skills
• Compute basic arithmetic and mathematical calculations
• Organized and detail oriented
• Excellent time management skills
• Excellent interpersonal skills
• Ability to work effectively in stressful, high-pressure situations while maintaining composure and guest satisfaction
• Technical knowledgeable and competency in necessary systems and software: Outlook, Word, Excel, accounting software

Skills

Required

• Cash handling experience
• Intermediate level Excel experience
• Work with minimal supervision
• Follow directions thoroughly
• Guest Service skills
• Organized and detail oriented
• Excellent time management skills
• Excellent interpersonal skills

Benefits

• Bear Creek offers loads of discounts and privileges for our team members.
• Skiing and snowboarding
• Free rentals*
• Free lesson*
• Free snow tubing*
• Referral Bonus Program
• Discounted tickets for Bear Creek events and activities
• Discounts on items from the Hotel gift shop and Slopeside Sports retail store
• Discounts at the Spa
• Discounts at our Restaurants*
• 1 Employee Benefit Pass to ski and snowboard for a friend or family member at a reduced price*
• *Some restrictions apply based on availability and season.