BANQUET OPERATIONS SPECIALIST (PT) at City of St. Peters, MO in St Peters, MO, USA

Job description

• Water's Edge Banquet Center is looking for a proactive and detail-oriented Part-Time Banquet Operations Specialist to help manage our diverse events. In this role, you'll play a critical part in managing events in the facility, from initial planning stages to day-of execution, ensuring smooth operations and exceptional customer satisfaction. Your expertise will contribute to creating unforgettable experiences for clients while maximizing the success and efficiency of the banquet center.
• Normal Shift Tues- Sun; 4:00 p.m.- 12:30 a.m. Including holidays (Shifts may vary based on event schedule)

Responsibilities

• Assist in the planning of work schedules for events at Water's Edge Banquet Center.
• Actively participate in day-of-event operations, managing room setups, beverage services, rental needs, and client/vendor access to the banquet center.
• Participate as part of a team to ensure positive customer/event experiences and maximum event revenues.
• Ensure top-tier customer service, providing timely and accurate information to clients, vendors, and event planners.
• Maintain compliance with City accounting and purchasing policies for all vendor contracts and purchases.
• Keep detailed event records, including reports and documentation for Water's Edge Banquet Center.
• Assist with inventory ordering, and management of materials and supplies for the banquet facility.
• Assist the Event Marketing & Sales Specialist by serving as an additional backup for sales, tours, venue bookings, and organizing events as required and outlined by the Sales Department.
• Serve as an additional point of contact for prospective clients as well as booked clients.
• Perform other job-related work as assigned.
• Perform effectively under pressure and multi-task efficiently

Requirements

• Must be a US citizen or lawfully authorized alien worker.
• Associate's degree in Hospitality Management or other related field of study or two
• (2) years of applicable experience, or any equivalent combination of education and experience.
• Serv-Safe certification or obtain within one (1) year.
• First Aid and CPR/AED certification or obtain within one (1) year.
• Excellent communication skills, both written and verbal. Proficient with online social media.
• Working knowledge of word processing, spreadsheets and databases. Must be at least twenty-one (21) years old.
• Must be able to work nights, weekends and holidays.
• Must be able to physically participate in banquet center setups, projects and operations.

Skills

Required

• Proficient with online social media