Renovations Project Manager at Salemtowne Retirement Community in Salemtowne - Winston Salem, NC 27106

Job description

• Position Type
• Full Time
• Job Shift
• Day
• Education Level
• 4 Year Degree
• Travel Percentage
• None
• Category
• Marketing
• Salemtowne is seeking an organized, personable, and detail-oriented Renovations Project Manager to coordinate the renovation and personalization of residences for individuals preparing to make Salemtowne their new home, as well as selected common-area and amenity improvement projects across the community.
• This is a unique project management role. You’ll oversee multiple residential renovation projects from the initial selection process through completion and move-in, working closely with future residents, contractors, vendors, maintenance team members, and other departments throughout the process.
• For the right person, this role offers a rewarding combination of project management, construction coordination, relationship building, and customer service.
• You may be a great fit if you enjoy seeing a project through from beginning to end, are comfortable working with contractors, pay attention to the small details, and genuinely enjoy helping people.
• Moving into a new home is an important experience. At Salemtowne, our Renovations Project Manager plays a significant role in making sure each new resident’s home is ready, personalized, and welcoming when they arrive.
• If you’re someone who takes ownership, communicates well, solves problems before they become bigger problems, and takes pride in delivering a great, finished product, we’d like to hear from you.

Responsibilities

• Guide future residents through the renovation and personalization selection process.
• Help residents select finishes, upgrades, and other personalization options and translate those decisions into clear project requirements.
• Coordinate contractors and vendors to keep renovation projects moving on schedule.
• Conduct regular site visits to monitor progress, quality, and completion of work.
• Hold contractors accountable to schedules, project requirements, and Salemtowne construction standards.
• Identify potential delays or problems and work proactively to resolve them.
• Coordinate final preparation of residences, including inspections, maintenance needs, and cleaning before move-in.
• Follow up with residents after move-in to ensure renovation work has been completed to their satisfaction.
• Coordinate vendor documentation, invoices, approvals, and other project-related administrative requirements.
• Maintain renovation standards and personalization selections and help ensure outside vendors understand and follow Salemtowne expectations.

Requirements

• What We’re Looking For
• The successful candidate will be someone who can manage the details of several projects at once without losing sight of the people involved.
• Strong organizational and project coordination skills.
• Excellent customer service and relationship-building abilities.
• Strong verbal communication and listening skills.
• The ability to communicate effectively with residents, contractors, vendors, and team members.
• Good judgment and practical problem-solving skills.
• Strong time-management, planning, and follow-through.
• The ability to manage multiple projects and changing priorities simultaneously.
• Comfort working both in an office environment and visiting active renovation sites.
• Proficiency with Microsoft 365, including Outlook, Word, and Excel.
• A high school diploma or GED is required. A bachelor’s degree is preferred. Previous experience in project coordination, renovations, construction management, interior design, or a related field is preferred.

Skills

Required

• Organizational
• Personable
• Detail-oriented
• Customer service
• Relationship-building
• Communication
• Problem-solving
• Time-management
• Planning
• Follow-through
• Ownership
• Pride in delivering quality