Lead-DC Operations - 1st and 2nd shift available at Reser's Fine Foods in Topeka, KS

Job description

• Recipe for Success
• Title: Distribution Center (DC) Operations Lead
• Location: Kansas, North Carolina, and Oregon
• Reports to: DC Manager
• FLSA Status: Non-Exempt
• The DC Operations Lead plays a key role in supporting distribution center (DC) operations and its customer-facing activities. This is a lead-level role, equivalent in scope and responsibility to a DC or MFG Shop Floor Lead.
• The DC Operations Lead is expected to operate with a high degree of autonomy, decision-making authority, and cross-functional influence, directly impacting operational efficiency, compliance, and customer satisfaction.
• The position ensures accurate system updates and effective communication across the supply chain (Manufacturing, Sales, Customer Service, Logistics, Carriers). It helps the Manager and Supervisors coordinate work, including receiving, inventory control, shipping, and logistics functions.
• Working closely with DC management and hourly teams, the DC Operations Lead prioritizes tasks, maintains system and paperwork integrity, and supports the efficient execution of DC tasks. Depending on the DC size, responsibilities may be split across shifts or inbound and outbound functions; however, the DC Operations Lead must be capable of managing all the essential functions listed below to be effective.

Responsibilities

• a. Schedule and dispatch outbound shipments, prioritize tasks, and coordinate with logistics.
• b. Ensure accurate processing of shipments: waving, picking, loading, invoicing, and billing.
• c. Prevent shortages and chargebacks through proactive issue resolution.
• a. Safeguard inventory and financial integrity across all transactions.
• b. Track CHEP pallet inventory for all receipts and shipments.
• c. Manage inventory holds, allocation, rotation, and disposition.
• d. Support audits (inventory, quality, safety) and provide transactional data for analysis.
• a. Coordinate inbound scheduling and receiving, including transfers and DRP leads.
• b. Ensure precise handling of customs and border paperwork to avoid fines and delays.
• c. Oversee temperature-controlled device documentation for food safety compliance.
• a. Maintain system accuracy, resolve bridge errors, and update reports.
• b. Provide real-time updates in YMS (Yard View) and Carrier Management (Open Dock).
• c. Communicate last-minute changes and discrepancies promptly.
• d. Submit IT tickets and support data requests as needed.
• a. Direct daily warehouse tasks in collaboration with Supervisors.
• b. Coordinate work assignments to maintain site productivity.
• c. Assist with recovery efforts and ensure clear communication across teams.

Requirements

• • High school degree.
• • Distribution center shop floor experience.
• • System administration experience, including ERP, WMS, and productivity tools (MS or Google Suites).
• • Excellent verbal and written communication skills.
• • Proficient with PC applications and typing.
• • Organization and coordination skills.
• • Knowledge of warehousing and logistics operations.

Skills

Required

• Organization and coordination skills

Benefits

• We offer a competitive compensation and benefits package designed to help employees live a healthier life, build rewarding careers and save for the future. Reser’s offers choices whenever possible, because we recognize the diverse and ever-changing needs of our employees. Full-time employee benefits include medical, dental, vision, AD&D, life, 401(k) with discretionary match, wellness programs, paid time off, company paid holidays and a variety of voluntary benefit options.
• We strive to be Employer of Choice. As one of our five cornerstones, this means that we go all-out to create an environment that shows we are committed to investing in employee growth and creating a culture of belonging where employees what to build a lasting career.
• Visit our website to learn more about our competitive benefit programs – https://resers.com/careers/#benefits