Office Operations Assistant Heart Care at Ascension in US-IN-Indianapolis

Job description

• Your future role at a glance
• Location: Indianapolis, IN
• Facility: Ascension Medical Group Clinic
• Department: Heart Care
• Schedule: Monday - Friday 8am - 4:30pm

Responsibilities

• How you'll make an impact in this role
• Create a seamless patient arrival experience by managing the check-in and out process with a focus on hospitality and clinical readiness.
• Lead the accuracy of patient care records by verifying demographic and insurance data to ensure every patient’s journey is documented correctly from the start.
• Support the financial health of the clinic by securing necessary insurance authorizations and managing daily co-payments and deposits with expert precision.
• Orchestrate the clinic’s daily flow by scheduling appointments and managing medical record requests to keep the healthcare team and the patients perfectly in sync.

Requirements

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.
• Customer service experience, front office preferred but not necessary

Skills

Required

• Customer service experience

Preferred

• Front office experience

Benefits

• Paid time off (PTO)
• Various health insurance options & wellness plans
• Retirement benefits including employer match plans
• Long-term & short-term disability
• Employee assistance programs (EAP)
• Parental leave & adoption assistance
• Tuition reimbursement
• Ways to give back to your community
• Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance, location and salary range at the time of the offer.