Global Payroll Specialist at Melita Group in Remote - U.S.

Job description

• The Global Payroll Specialist is a key role on Melita's growing Payroll Services team as we expand our payroll services beyond the U.S. You will own the end-to-end payroll process for our international clients, using primarily ADP and Rippling payroll technologies (with additional platforms possible as we grow), and hold yourself to a standard of 100% error-free, on-time payrolls.
• Just as important, you will help build Melita's global payroll capability. As our clients grow into new countries, you will learn each country's statutory, tax, and processing requirements and help stand up the internal processes that let us deliver a complete payroll solution wherever our clients operate. This role suits someone who loves payroll, brings strong critical-thinking and problem-solving skills, and genuinely enjoys learning new systems, rules, and geographies.

Responsibilities

• International Payroll Execution
• Execute and manage the entire payroll process for your assigned international clients using ADP and Rippling payroll technologies, with the goal of 100% error-free payrolls.
• Process new hires, changes, terminations, and off-cycle items accurately and on time for every pay cycle, respecting each country's statutory rules and deadlines.
• Reconcile and validate each payroll before release, and coordinate funding, filings, and reporting as required in each jurisdiction.
• Work directly with client contacts to collect required data, resolve issues, process changes, and obtain the approvals needed for timely processing of each payroll.
• Earn each client's trust and confidence by executing every detail expertly and on time, so they can focus on their business knowing Melita is on the job.
• Communicate proactively and professionally, and keep clean, well-documented records of every payroll and issue.
• Help establish payroll-processing capability in new countries as needed to support key clients: learn the country's statutory, tax, and processing requirements, define and implement the internal payroll process, and partner with the client to launch a complete payroll solution.
• Become an advanced user of ADP and Rippling payroll platforms (and any additional platforms we adopt) as well as Melita's custom Salesforce CRM.
• Document repeatable processes and contribute to the standards and tools that let the Payroll Services team scale internationally.

Requirements

• Hands-on payroll experience in US, Canada and the UK; experience in other international jurisdictions is a plus.
• Experience with ADP Workforce Now payroll technology.
• Strong critical-thinking, problem-solving, and attention to detail, with comfort managing payroll for multiple clients under deadline pressure.
• A genuine enthusiasm for payroll and for learning new systems, rules, and geographies.
• Excellent communication skills and a high-integrity, client-first approach.
• A college degree and/or a professional payroll designation (for example the Canadian PCP or CPM, the UK CIPP, or the US CPP).
• Experience standing up or building out a payroll process in a new country.
• Familiarity with a CRM (Salesforce) and modern, technology-enabled payroll workflows.

Skills

Required

• Excellent communication skills
• High-integrity, client-first approach