Medical Records Clerk at NorthShore Health Centers in Chesterton, IN 46304
- Company: NorthShore Health Centers
- Location: Chesterton, IN 46304
- Posted: Sep 17, 2026
- Type: Full-time
- Experience: 1+ years
Overview
The Medical Records Clerk is responsible for maintaining the integrity of all patient medical records, which includes prompt scanning/filing/handling/processing of all patient related documents and patient records, while maintaining patient confidentiality according to HIPAA guidelines, and NorthSho…
Job description
- The Medical Records Clerk is responsible for maintaining the integrity of all patient medical records, which includes prompt scanning/filing/handling/processing of all patient related documents and patient records, while maintaining patient confidentiality according to HIPAA guidelines, and NorthShore’s Information Security Policies.
Responsibilities
- Ensures that all chart requests for transfer of records are completed in a timely manner with the appropriate release of information documentation.
- Processes all medical records request by patients/staff/third parties by copying medical records for release of information while ensuring the safety and confidentiality of all records.
- Scans documentation, laboratory, radiology reports, etc. into each patient’s electronic chart within 24 hours of receipt of each document.
- Ensures that all faxes are removed from the fax machine and processed in a timely manner, then placed in a secure area or in the shred container in order to maintain patient confidentiality.
- Reports to Medical Records Manager when supplies are low in the department, to help ensure an appropriate level of supplies and other materials are maintained at all times.
- Maintains confidentiality of all current and former patient medical records in accordance with NorthShore’s Information Security policies, HIPAA confidentiality requirements, and any/all other confidentiality regulations of all other governing regulatory agencies.
- Ensures that records are sent in a timely manner, as needed, during scheduled rotating on-call shift.
- Attends mandatory staff meetings and medical records department meetings as required.
- *These essential functions are a summary of the primary duties and responsibilities of the position, and are not intended to be a comprehensive listing of all duties and responsibilities. The position will include other duties as assigned and duties are subject to change at management's discretion.
Requirements
- Must be at least 18 years of age
- Must have reliable transportation
- Digital literacy
- High school diploma or the equivalent
- Ability to analyze situations and solve problems at strategic and tactical levels
- Excellent interpersonal and customer service skills
- Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies
- Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors
- Practiced at organization and planning
- Employ Critical thinking and problem solving
- Maintains composure and operates with emotional intelligence
- Ethical reasoning and decision-making
- Strong attention to detail
- Receptive and responsive to feedback
- Excellent verbal and written communication skills
- Time management, prioritization, and sense of urgency
- Proficient with Microsoft Office Suite or related software
- Bi-lingual preferred
- One year of experience working within a healthcare setting.
- Bachelor’s degree in business, or healthcare related studies
Skills
Required
- Digital literacy
- Practiced at organization and planning
- Ethical reasoning and decision-making
- Strong attention to detail
- Receptive and responsive to feedback
Preferred
- Bi-lingual preferred