Inside Sales - Instruments at John H. Carter Company, Inc. in Metairie, LA
- Company: John H. Carter Company, Inc.
- Location: Metairie, LA
- Posted: Sep 17, 2026
- Type: Full-time
- Experience: 2+ years
Overview
Description Receive phone calls, faxes and emails from external & internal customers which must be handled on a timely basis. Most of the time the work load will be considered as ‘heavy’. Information handled will include Measurement Technician Scheduling, RFQ’s, Technical Assistance/Support, Factory…
Job description
- Description
Responsibilities
- Receive phone calls, faxes and emails from external & internal customers which must be handled on a timely basis. Most of the time the work load will be considered as ‘heavy’.
- Information handled will include Measurement Technician Scheduling, RFQ’s, Technical Assistance/Support, Factory Support, Technical Product Support, Delivery Expediting.
- Ensure that Inside efforts are aligned with the Technician availability.
- Support JHC accounting department with problem invoices, returns and general customer account information.
- Support JHC Sales personnel when required for the pursuit of Instrumentation initiatives.
- Understand and ensure that the JHC TCC (Total Customer Commitment) standards are upheld at all times.
- Work closely with and support the JHC product principals when required to do so.
- Actively and enthusiastically attend required and preferred training.
- Actively and enthusiastically participate in the after hour and weekend ‘On-Call’ rotation as required.
- Actively and enthusiastically support JHC colleagues at all times, and especially when overload situations arise.
- Accurately complete quotes, order entry and purchase orders within the customers time requirements.
- Always build and cultivate solid relationships
Requirements
- Education
- Required
- High School or better.
- Technical/Other Training or better in Engineering Technology or related field.
- Experience
- Required
- Minimum 2+ years of Inside Sales & Job Scheduling experience in an industrial service type environment – preferably in Instrumentation & Measurement products.
- In the absence of a specific instrumentation products and service background, experience with other industrial equipment and services sold into the markets we serve, will be considered.
Skills
Required
- Inside Sales
- Job Scheduling
- Industrial service environment
- Instrumentation & Measurement products